Attendance Officer

Manchester City Council; Greater Manchester; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Annual leave 31 days

Volunteer leave

Pension scheme

Flexible working

Employee discounts

Job summary

Manchester City Council is advertising an Attendance Officer role at Manchester Enterprise Academy (MEA) in Greater Manchester. The post is permanent, full-time (35 hours per week) with responsibilities across attendance policies, safeguarding, data, and engagement with pupils, families and external agencies.

The successful candidate will bring experience of working with children and families in education or related settings, a solid grounding in safeguarding and legislation, and the ability to

Qualifications

• Experience working with children, young people and families in education, social care or community settings.

Responsibilities

• Implement and support attendance policies and procedures.
• Manage a caseload of attendance cases with documentation for potential legal action.
• Track and report on attendance data to inform interventions.
• Coordinate home visits with partner agencies.
• Deliver training on attendance regulations and safeguarding procedures.
• Liaise with staff to support learning provision for pupils facing barriers to attendance.

Skills

Experience with children and families

Job description

About The Role

Contract Type: Permanent

Working Hours: Full Time, 35 hours per week

Number of Positions: 1

Start Date: 9th November 2026

Salary: £33,143 - £36,363 per annum

We currently have an exciting opportunity for an Attendance Officer to join our fantastic team at Manchester Enterprise Academy (MEA)

MEA is seeking a dedicated and resilient Attendance Officer to play a key role in improving attendance and engagement across the school. This is a vital position, working closely with pupils, families, school leaders and external agencies to remove barriers to attendance and ensure every child can access a high-quality education.

The successful candidate will have experience of working with children, young people and families within education, social care or community settings, together with a strong understanding of safeguarding, child protection and relevant legislation.

This is a permanent post, working 35 hours per week, term time only plus three weeks (a total of 41 weeks per annum). The starting salary is £29,969 (full-time equivalent £33,143), Grade 6. The role is expected to commence once the pre-employment checks are complete.

Key responsibilities

• Implement and support school attendance policies and procedures, ensuring staff understand their impact on pupils and families
• Manage a caseload of attendance cases, maintaining accurate documentation and preparing evidence to support legal action, including court proceedings where required
• Track, analyse, and report on attendance data, identifying patterns and trends to inform interventions and strategic planning
• Work closely with the Senior Leadership Team, teaching staff and external agencies to plan and deliver attendance initiatives, campaigns and targeted interventions
• Coordinate and undertake home visits, including lone visits, unannounced visits and joint visits with partner agencies such as the Police, Health and Social Care
• Support the monitoring and enforcement of attendance parenting orders and post-prosecution casework
• Deliver training to staff, governors, and key stakeholders on attendance regulations, legislation, and best practice
• Conduct meetings and interviews in line with safeguarding and child protection procedures
• Liaise with staff to support appropriate learning provision for pupils facing barriers to on-site attendance
• Promote equality, inclusion, and accessibility in all aspects of service delivery
• Maintain high standards of health and safety and engage in ongoing professional development

Why join MEA?

• Be part of a supportive and committed team
• Make a genuine difference to the lives of children and families
• Access ongoing professional development and training opportunities
• Join a school community focused on inclusion, high expectations and pupil success

About the Candidate

• Experienced in supporting children, young people, and families
• Knowledgeable about safeguarding, child protection, and attendance-related legislation
• Confident in managing complex cases and making sound, balanced decisions
• Resilient, organised, and able to work calmly under pressure
• Skilled in building positive relationships with pupils, parents, staff, and external agencies
• Committed to inclusive practice and improving outcomes for all students

Working for Prospere Learning Trust

Great schools thrive because of the great people in them. We invest in our staff to achieve their full potential and offer a range of benefits including.

• High quality CPD for all roles
• Bupa Level 1 Health Plan - annual cash back allowance for a range of everyday health care expenses
• Generous Pension Contribution - over 26% for teachers and over 17% for support staff
• Good holidays - teachers as per School Teachers' Pay and Conditions Document; non-teachers receive 26 days annual leave plus bank holidays, increasing to 31 days with 5 years' service
• Cyclescheme - save up to 39% on a bike and accessories and get Strava for free
• Employee Assistance Programmes - including access to free counselling and 24/7 helplines
• Credit Union - regular savings, Christmas saving scheme and access to affordable loans
• Flexible working options - we're happy to talk flexible working where possible
• Mental Health First Aid in every school
• Blue Light Card - discounts on holidays, cars, days out, fashion, gifts, insurance, phones, and many more
• bYond cashback card - spend smarter with a prepaid cashback card for your everyday purchases

Visit our website to learn more about our Trust: prospere.org.uk

About Us

Working for Manchester City Council is a chance to make a real difference in a diverse city that leads change and improves lives. Whether you're supporting communities or improving public services, you'll help create opportunities and shape a better future for everyone

Benefits we offer

• Up to 26 days' annual leave, rising to 31 days after five years' service
• Buy up to two extra weeks' leave
• Up to 3 days' volunteering leave
• A 35-hour work week for full-time roles
• We review pay each year and recognise three trade unions
• The UK's largest local government pension scheme
• Enhanced parental and carers leave
• Employee discounts and perks
• Good Employment Charter member

For more information about working for Manchester Council, please visit Careers - Manchester City Council

We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here

This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.