ASTORIA GRANDE - F&B SERVER - ОФИЦИАНТ БАРА И РЕСТОРАНА

Ismira Recruitment & Crewing Agency; Royton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A cruise ship recruitment agency is hiring F&B Servers for the ASTORIA GRANDE. This role requires fluency in Russian and knowledge of English. Candidates will assist in food and beverage service across various international ports with competitive pay and benefits such as free meals and accommodation. Experience in upscale service is crucial. Limited spots available.

Benefits

Opportunity to travel to Turkey, Egypt, and Greece

Free meals and accommodation

Employer pays ticket costs

Salary paid in euros

Bonus system and tips

No visa required

Qualifications

• Age must be 18 or older.
• Five or more years of experience in upscale hotels or cruise ships in food and beverage.

Responsibilities

• Conduct professional interactions with guests and crew.
• Assist team in providing Buffet service.
• Ensure timely Room Service deliveries.
• Check inventory and stock control.
• Maintain cleanliness of silverware and equipment.
• Oversee quality guest services and ensure satisfaction.

Skills

Fluent in Russian

Intermediate English

Strong communication skills

Problem-solving skills

Customer service skills

Team building skills

Conflict resolution skills

Education

Full package of STCW certificates

Seafarer's passport/seafarer's identity card

Job description

ISMIRA Agency is hiring F&B SERVERS for ASTORIA GRANDE cruise ships!

ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.

POSITION SUMMARY:

The F&B Server assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.

WHAT COMPANY OFFERS:

• Opportunity to travel to the ports of Turkey, Egypt and Greece
• Free meals and accommodation
• The ticket is at the expense of the employer
• The contract is 6-7 months
• The salary is paid in euros. A bonus system for rewarding employees, as well as tips
• No visa required

REQUIREMENTS:

• Age 18+
• Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
• Fluency in Russian is mandatory
• Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
• A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
• Five or more-year experience in an upscale hotel or cruise ship in the food and beverage area of which, preferable 3 years in service area
• Strong communication, problem solving, decision making, and interpersonal skills.
• Superior customer service, team building and conflict resolution skills.
• Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
• Knowledge of policies and practices involved in the human resources function. Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates.
• Intermediate computer software skills required.
• Ability to work well under pressure and in a constantly challenging environment.

RESPONSIBILITIES:

• In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.

• Assists the team to provide proper Buffet service and set up.

• Ensures proper Room Service deliveries by checking that each tray is clean, food is well presented, and that orders are fulfilled and delivered in timely manner.

• Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.

• Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules procedures.

• Ensures that all bar checks are being duly signed by guests, and that copies are being collected and presented to the F&B supervisor of the area in order to cross check sales and financial administration purposes. Responsible to run sales reports every time at the end of each working shift and on each end of voyage prior guest’s disembarkation.

• Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.

• Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.

• Assists the supervisors where assign to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks, table cleaning and setup, and all needed as instructed by supervisor of the area.

• etc.

The number of spots is limited!

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Last update: 14 декабря 2024