Assortment Planner - Omnichannel

H&M; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global fashion retailer is seeking an Omnichannel Assortment Planner in London. This role involves optimizing product mix and planning for both online and store channels. The ideal candidate will have prior experience in a planning or merchandising role, strong analytical skills, and proficiency in relevant software. We offer a competitive salary and extensive employee benefits, including discounts across all H&M group brands.

Benefits

25% staff discount

Up to 25 days holiday

Annual health checks

Pension scheme

Cycle to work scheme

Discounted gym membership

Private health & dental care

Qualifications

• Experience in a similar planning, buying, or merchandising role is essential.
• Ability to analyze product mix, price points, and regional performance.
• Proficiency in planning and quantification software.

Responsibilities

• Set global assortment strategy to maximize growth and profitability.
• Analyze performance relative to marketing and profitability strategies.
• Provide regional and channel selling insights to support growth.

Skills

Planning experience

Analytical skills

Collaboration

Commercial acumen

Communication

Education

Experience in fashion retail

Tools

Planning/quantification software

Job description

COS is looking for an Omnichannel Assortment Planner who will be accountable for optimizing the channel's product mix, quantifying the assortment and planning the number of articles for the online and store channels to maximize meaningful growth and increasing sell‑through profitability for each region. Together with the Buyer you will optimise the best assortment for our target customer, and you will be responsible for global and regional article ranking. In collaboration with the Buying and Business Controlling teams you will secure & optimise the best customer offer.

Responsibilities

• Together with the senior channel planner, set the department (channel’s) global assortment strategy Omni to maximize growth and profitability
• Being accountable for optimizing the product mix and range plan by channel, ensuring a balanced assortment tailored to regional needs and driving selling performance
• Optimizing assortment planning by identifying sales‑driving factors such as product type, price, and colour, while securing the best product at the right time and place, and in the right quantity to maximize performance – down to a regional need
• Being responsible for planning, analysing, and responding to performance, while working closely with product, pricing, and profitability strategies in line with departmental goals
• Constantly following, reacting and identifying new sales opportunities and risks, based on selling, customer insight and surrounding analysis
• Optimizing content planning, aligning income per region and collection handover to Merchandising and Marketing team
• Being self‑motivated to take ownership, to learn and seek opportunities to improve a way of working that is aligned with goals, product & topline channel strategy
• Collaborating with the Head of Departments Senior channel planners to set strategies and targets
• Co‑working with the Buying Controllers & Senior planners to align targets and budgets and collaborating with Buyers to secure the best customer offer
• Being accountable for providing regional & channel selling insights to the team to support meaningful growth
• Leading quarterly department input and ensuring feedback is shared and acted on to drive impact
• Optimizing ranking and income planning for Omni both channel needs in all departments, meeting customer needs
• Optimizing regional stock levels to support growth and availability
• Secure the timeline from a planning perspective based on the overall timeline for the product department buy and sell

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open‑minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

Qualifications

• Previous experience in a similar Planning, Buying or Merchandising role for a fashion retailer, knowledge of omni‑channel dynamics essential
• Ability to analyze product mix, price points, and regional performance to create a balanced and profitable assortment
• Proficiency in planning/quantification softwares
• Genuine interest in the COS brand and delivering the best customer offer
• Strong skills in interpreting sales data, customer insights, and market trends to identify opportunities and risks
• Expertise in demand forecasting, income planning and stock optimization across regions
• Proven high commercial acumen, understanding of profitability drivers, pricing strategies and product lifecycle management
• Strong experience collaborating cross‑functionally to align strategies and timelines
• Ability to communicate effectively and strong stakeholder management
• Ability to translate global assortment strategies into actionable plans for omni‑channel execution
• Strong organizational skills to manage timelines, order placements, and collection handovers
• Strong ability to identify future buying trends and adapt strategies accordingly based on buyers commercial belief strategies

Benefits

COS offers a wardrobe of ready‑to‑wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless.

We offer all our employees attractive benefits with extensive development opportunities around the globe. All employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all employees are included in our H&M Incentive Program – HIP, which you can read more about here. In addition to this, UK‑based colleagues also receive:

• Up to 25 days holiday
• Annual health checks
• Pension scheme
• Discounts on various activities and financial/lifestyle products via our benefits hub
• Cycle to work scheme
• Discounted gym membership
• Employee assistance via retail trust
• Private health & dental care

Application Process

To ensure we provide an insightful experience to our candidates, and we support their understanding of the role scope and responsibilities for this role, we use an online assessment method for skills‑based recruitment with our recruitment processes. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. If you experience any difficulties or prefer an alternative assessment method, please contact [e-mail]. Choosing an alternative will not impact your application. For more information on how we process your personal data, please see our Privacy Notice.

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.