Associate UX Designer - In-Store Tills

Tesco; Welwyn Garden City; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading UK supermarket is seeking an Associate UX Designer based in Welwyn Garden City to enhance digital shopping experiences. The role involves working collaboratively on various projects, advocating for user-centered design, and utilizing a Digital Design System. Candidates should have a strong portfolio and experience in customer-facing design environments, along with skills in tools like Figma and Sketch. This hybrid position offers an engaging work culture with opportunities for personal and professional growth.

Benefits

Annual bonus scheme up to 10%

25+ days holiday plus personal day

Maternity and paternity leave benefits

24/7 virtual GP service

Qualifications

• Engaging portfolio demonstrating web and app design experience.
• Experience in customer-facing design projects.
• Active interest in iterative design process and research methods.
• Strong communication skills to present design concepts.

Responsibilities

• Design solutions for various projects.
• Collaborate with product managers to define customer problems.
• Conduct user testing and validate designs.
• Promote inclusive and accessible design practices.

Skills

User experience design

Human-centred design

Collaboration

Data analytics

Accessibility expertise

Tools

Figma

Sketch

Axure

Job description

Overview

Tesco UK • Welwyn Garden City • Hybrid • Full-Time • Permanent • Apply by 31-Oct-2025

We're looking for a passionate and skilled Associate UX Designer who's keen to strengthen our multidisciplinary team!

As an Associate User Experience Artisan at the UK's largest supermarket, you'll help craft digital shopping experiences used by millions. You'll work on new opportunities, contributing to the smart solutions that improve every stage of a customer's shopping journey. You'll get to know business objectives and user expectations, helping build design solutions that exceed both. And you'll become an expert in testing, iterating and improving what you do and how you do it!

Audiences don't get bigger or more diverse than this. We have 11 million active app users and over 1 million online grocery orders a week. So, this is an outstanding opportunity to work on some high-profile user journeys. You'll need a big appetite for learning everything human-centred design, customer research and data and analytics. Collaboration mixed with expertise and insight is the recipe for successful design. So, you'll be working with some of the finest UX and UI designers, researchers, UX writers, service designers, data and analytics experts, product managers and developers.

Our secret ingredient is our Digital Design System. So, it would be great if you already have experience using one!

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work.

Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 year of service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, plus 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

Responsibilities

• Design for both large and small projects, redefining complicated experiences into simple and intuitive solutions.
• Work with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience.
• Get involved in all end-to-end UX process activities including discovery, running design sprints, sketching, wire-framing, low-fidelity prototyping, and service/customer mapping.
• Champion human-centred design inside and outside of your team.
• Work within and across agile squads to design, develop and improve the customer experience across our digital products.
• Partner with UX researchers to help your team develop empathy for our customers, including those with a disability, and advocate for their needs, validating designs via A/B testing, un-moderated usability testing and more.
• Use quantitative data and partner with the analytics team to help advise your work.
• Work closely with collaborators from different areas like UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business partners to explore, develop, and deliver designs.
• Help facilitate workshops, run appropriate conceptualisation and participatory design sessions.
• Promote inclusive design practices and deliver accessible designs.
• Deliver valuable, high-quality and consistent work using our Digital Design System and its standardised foundations, components, and patterns.
• Help other fields understand the value design can bring to a project to build the best products.
• Work with the Design Manager to cultivate a positive, supportive, and inclusive team culture.

Qualifications / Skills

• An engaging portfolio demonstrating experience designing across web, responsive and native apps.
• Experience in design projects in a customer-facing commercial environment.
• Passion for solving product problems while balancing all facets of a user experience, including strategy and research, information architecture, interaction design and accessibility.
• Active interest in the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
• Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
• Experience collaborating closely with multiple fields, including product and engineering.
• Ability to use latest versions of Figma, Sketch, Marvel, Miro, Axure or similar.
• Some knowledge of how to use both quantitative and qualitative insight to advise decision-making.
• Experience at carrying out or participating in customer research, including interviews, observation and usability testing.
• Strong written and verbal communication skills, and the ability to present collaborators within the organisation.
• Previous experience in the retail sector is an advantage.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\'re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\'re proud to have been accredited Disability Confident Leader and we\'re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We\'re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.