Associate Technology Controls Analyst

Tesco Insurance & Money Services; City of Edinburgh; Hybrid; GBP 33,000 - 42,000; Full time

Job summary

A leading insurance company in Edinburgh is looking for an Associate Technology Controls Analyst. This role involves implementing risk management frameworks and collaborating with various stakeholders. Applicants should possess strong analytical and communication skills, with proficiency in Microsoft Excel. The role offers a hybrid working environment and a starting salary between £33,040 and £41,300, along with various benefits.

Benefits

Colleague pension scheme

Virtual GP Service

Performance related annual bonus

Generous holiday allowance

Colleague Clubcard discount

Enhanced maternity leave pay

Ongoing learning opportunities

Share schemes

Qualifications

• Experience presenting complex data and insights clearly to stakeholders.
• Knowledge of risk management and operational principles.
• Ability to explore problems and assess risks thoroughly.

Responsibilities

• Organise and prepare complex documents using Microsoft Office.
• Colate and analyse risk data and recommend investigations.
• Support internal client and customer management.

Skills

Excellent communication skills

Proficiency in Microsoft Excel

Strong analytical skills

Effective planning and prioritisation skills

Continuous improvement mindset

High accountability and integrity

Collaborative skills

Technical proficiency

Risk assessment skills

Experience in documenting business processes

Tools

Power BI

Job description

Tesco Insurance • Edinburgh • Permanent • Apply by 01-Dec-2025

About the role

Serving our customers, communities, and planet a little better every day.

Salary: Starting Salary £33,040 - £41,300 + benefits, DOE

Location: Edinburgh, Glasgow or Newcastle

Office Attendance: Our roles are hybrid; however, you should be able to travel to one of our offices 2 days per week for this position

Closing Date: Monday 1st December 2025 at 5pm

Opportunity

We're looking for an Associate Technology Controls Analyst to join our Technology Operations Team at Tesco Insurance and Money Services.

In this role, you'll play a vital role as part of our first line of defence, ensuring that our customers and colleagues remain safe and secure. You'll partner with senior leaders and collaborate with engineers, auditors, and risk specialists to implement and monitor a robust risk and control framework. You'll gather and analyse operational risk data, assess performance, and identify potential risks, making clear recommendations for improvements that strengthen resilience and compliance.

Your work will involve presenting complex insights in a clear and actionable way to varied audiences, supporting informed decision-making across the business. By embedding risk management practices within the first line of defence and monitoring adherence, you'll help ensure that risks are prioritised and controls are effective across all areas of technology.

The Role

• Organise and prepare complex documents using Microsoft Office and other applications; gather and summarise data for special reports.
• Collate and analyse data using pre-set tools, methods, and formats, working independently.
• Provide information and clarification on existing procedures, processes, and precedents.
• Gather, monitor, and analyse risk data; recommend further investigation using established risk management models and protocols.
• Respond to routine functional enquiries by following procedures and precedents.
• Support internal client and customer management by carrying out standard activities and assisting others.
• Access and manage data using data management systems as required.
• Collect information to better understand routine procedural queries.
• Provide routine support for policy development and implementation.
• Contribute to project risk and issue management by maintaining and distributing risk registers and issue logs.

We need you to have:

• Excellent communication skills to present complex data and insights clearly and confidently to varied audiences and stakeholders.
• Proficiency in Microsoft Excel, including advanced functions for data analysis and reporting.
• Strong analytical skills to interpret complex information, identify root causes, and make timely, well-informed decisions.
• Effective planning and prioritisation skills to meet organisational goals while maintaining flexibility under changing circumstances.
• A commitment to continuous improvement by optimising processes for efficiency and addressing issues proactively.
• High levels of accountability and integrity, consistently delivering results and meeting commitments even under pressure.
• The ability to collaborate effectively, building strong relationships and working within teams to achieve shared objectives.
• Technical proficiency in organising tasks, applying policies, and managing data accurately and securely.
• Skills to explore problems in depth, assess risks, and recommend solutions that balance benefits, costs, and organisational priorities.
• Experience in documenting business processes, managing project changes, and modelling risk scenarios to support informed decision-making.

And if you have any of these, even better:

• Experience using Power BI to create dashboards and visualise data effectively.
• Knowledge of third-party management and operational resilience practices.
• Professional certifications such as CRISC, CISSP, CISM, or an equivalent qualification.
• A background in risk management, which would be highly advantageous for understanding and supporting organisational resilience.

We don't expect you to tick every box, and if you feel you hit most of the brief, it's worth exploring to further develop your career here with us.

What's in it for you?

• Prepare for your retirement with our colleague pension scheme.
• Virtual GP Service for you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we'll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone's Welcome

We want all our colleagues to always feel welcome and be themselves. We're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Interviews

Interviews are expected to be held from early to mid-December 2025.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week.

Delivering great customer service means having great people behind the scenes - people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!