Associate Store Leader, The Venetian, Macao

ON RUNNING; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A dynamic sports brand in the City of London is seeking a Store Manager to oversee operations and enhance customer experiences. Ideal candidates will have 3-5 years of retail experience in a customer-oriented environment, a passion for sports, and strong skills in communication and organization. Fluency in English and native proficiency in Chinese are essential. This role emphasizes teamwork and a proactive approach to customer engagement.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Proficient in English and a native Chinese speaker.
• Retail operational experience in the sports or fashion industry is a strong plus.

Responsibilities

• Oversee all store related operations including inventory management and customer flows.
• Interact closely with consumers and convey the brand's story.
• Provide a WOW experience to consumers.

Skills

Customer-oriented experience

Organizational skills

Interpersonal skills

Communication skills

Positive attitude

Job description

In short

Location: Macao, China

• On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
• Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
• You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your story

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.