Associate Store Leader, Guangzhou Taikoo Hui

ON RUNNING; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sports brand in London seeks an experienced professional to oversee store operations. Responsibilities include managing inventory, customer flows, and training staff. The ideal candidate has 3-5 years in customer-oriented roles, exceptional interpersonal skills, and is a native Chinese speaker fluent in English. A passion for sports and the ability to work flexible hours is essential.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Willing to receive and give feedback as motivation for self-growth.
• Retail operational experience in the sports or fashion industry is a strong plus.

Responsibilities

• Oversee all store related operations, including inventory management.
• Manage customer flows and provide product training.
• Ensure a positive consumer experience and maintain store needs.

Skills

Customer-oriented experience

Managerial responsibilities

Strong interpersonal skills

Communication skills

Organizational skills

Proactive listening

Team player

Fluent in English

Native Chinese speaker

Job description

In short, On's Direct-to-consumer (DTC) team condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.

Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.

You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your story

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently.
• Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.