Associate Store Leader, Guangzhou Taikoo Hui

ON RUNNING; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading sports brand in London is seeking an experienced individual to oversee store operations, manage inventory, and ensure an outstanding customer experience. Candidates should have a background in retail, preferably in sports or fashion, with strong organizational and interpersonal skills. Fluency in English and native Chinese speakers are encouraged to apply. A passion for sports and regular exercise is a plus. This role requires weekend, evening, and holiday availability.

Qualifications

• 3-5 years' experience in a customer-oriented setting.
• Ability to give and receive feedback for self-growth.
• Exceptional organizational skills to anticipate store needs.

Responsibilities

• Oversee store operations including inventory and IT systems.
• Ensure a WOW experience for consumers.
• Manage internal team responsibilities.

Skills

Customer service orientation

Interpersonal skills

Organizational skills

Proactivity

Fluent English

Chinese speaker

Team collaboration

Job description

In short

On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.

Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.

You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your story

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently.
• Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.