Associate Research Consultant

CoStar; Greater London; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full private medical cover

Dental cover

Life Assurance and member rewards

28 days annual leave

Competitive pension

Season ticket loans

Enhanced maternity and paternity pay

Diversity and inclusion initiatives

Descripción de la vacante

CoStar Group in London is seeking an Associate Research Consultant to identify, validate and document critical data. You will build relationships with brokers, owners and other real estate professionals to capture market information that enables clients to make informed decisions and maximise the value of CoStar’s platform.

You will train clients to use CoStar effectively, support onboarding with the sales team, and ensure high-quality data through proactive outreach and service.

Formación

• Bachelor's degree or equivalent experience required.
• Experience in a customer service environment is preferred.
• Strong communication and relationship-building skills are essential.
• Demonstrated interest in the commercial real estate industry.
• Proficiency with Excel, including data manipulation and basic formulas.

Responsabilidades

• Contribute to building an accurate, complete database of commercial real estate inventory.
• Conduct daily calls with brokers, developers, investors to obtain real-time data.
• Investigate new space listings, sales and lease transactions, and ownership details.
• Monitor client usage and encourage adoption of CoStar products.
• Build and maintain mutually beneficial client relationships.
• Serve as first contact for new clients and aid onboarding.
• Provide ongoing training and support to increase product use.
• Collaborate with clients to position properties on CoStar for target audiences.
• Coordinate with the sales team to onboard clients and resolve inquiries.

Conocimientos

Customer service

Communication skills

Interest in CRE

Excel skills

Investigative research

KPI driven

Bachelor's degree

Educación

Bachelor's degree or equivalent experience

Herramientas

Excel

Descripción del empleo

COSTAR GROUP - ASSOCIATE RESEARCH CONSULTANT, COSTAR - LONDON

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.

Learn more about CoStar.

ROLE DESCRIPTION

As an Associate Research Consultant, you are responsible for identifying, validating and documenting the key element to CoStar’s success: Our data. Through building relationships with industry stakeholders, you will capture market-critical information that enables our clients to make informed high impact business decisions. Additionally, you will be responsible for ensuring clients maximise CoStar Group’s marketing and information products – from helping brokers and owners increase the exposure of their listings on LoopNet, to training new clients to run effective searches in CoStar. Through these interactions, you will curate their listings, ensuring they are getting the most visibility on our platform. Paramount to an Associate Research Consultant's success will be delivering exceptional customer support and ensuring we maintain and procure high-quality data.

RESPONSIBILITIES

• Contribute to the growth of an accurate and complete database of commercial real estate inventory
• Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
• Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
• Monitor client usage and engage clients to use CoStar products in new and effective ways
• Build and maintain mutually beneficial relationships with clients
• Act as a first point of contact for new clients and support early adoption of the product
• Provide on-going training and support to clients to increase product use and knowledge
• Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
• Partner closely with CoStar sales organization to effectively on-board and resolve client inquiries
• Provide exceptional service to all clients with a heavy emphasis on personal attention

QUALIFICATIONS

• Bachelors’ degree or equivalent experience
• Experience in a customer service environment, ideally within a corporate context
• Excellent communication skills, ability to deal with people at all levels of seniority.
• Demonstrate a strong interest in the commercial real estate industry.
• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas
• Natural curiosity, persistence, and ability to conduct thorough investigative research
• Proven success performing to metrics or key performance indicators (KPIs)

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment, equipped to help you to be your best, other perks include:

• full private medical cover
• dental cover
• Life Assurance and member rewards
• 28 days annual leave
• a competitive pension
• season ticket loans
• enhanced maternity and paternity pay
• much more!

Our Associate Research Consultants are provided with a comprehensive training program, emphasising commercial real estate principles, branding techniques, and client service phone skills and opportunities to gain subject matter expertise.

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.

#LI-AE1

#Costar

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing