Associate Project Manager

Crownpeak; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading digital solutions company in Newcastle upon Tyne is seeking an Associate Project Manager to oversee Professional Services projects. The ideal candidate will manage project lifecycles, communicate with clients, and support budget management. Skills in project management, particularly with Jira and Salesforce, are highly valued. Join a diverse team committed to innovation and inclusivity.

Benefits

Competitive salary

Great colleagues

Excellent benefits

Qualifications

• Certification or training in Project Management is essential.
• Experience in technology or software projects is preferred.
• Experience with project management tools like Jira, Confluence, and Salesforce will be advantageous.

Responsibilities

• Manage and support Professional Services projects ensuring delivery on time and within budget.
• Serve as a primary point of contact for clients and provide regular status updates.
• Ensure transparency by communicating risks, issues, and dependencies.

Skills

Project Management Certification

Experience with Technology/Software Projects

Experience using Jira

Experience using Confluence

Experience using Salesforce

Job description

About Crownpeak

Crownpeak powers global growth for influential brands through Fredhopper, our AI-driven product discovery engine, and FirstSpirit, our enterprise-grade content management system. We've built tools that simplify complexity, empowering marketers, merchandisers, and content creators to move faster and smarter.

Our AI-driven product discovery engine is trusted by 36% of the UK's Top 25 and 25% of the EU's Top 50 retailers. Built for fashion, beauty, and lifestyle brands, Fredhopper blends smart automation with human curation to meet evolving consumer expectations and local shopping behaviors at scale.

Our robust, enterprise-grade CMS designed for businesses with complex international content demands. FirstSpirit delivers total flexibility, seamless integration, and enterprise governance. From content versioning to personalization, it's built to empower teams across regions to work smarter and faster without sacrificing control or compliance.

Join us and make an immediate impact in the digital world.

What's the role?

The Associate Project Manager is responsible for managing and supporting Professional Services projects across Crownpeak's Product Discovery and Accessibility solutions. The role plays a key part in ensuring the Professional Services projects are delivered on time, within scope and budget.

What will you do?

• Provide 'hands-on' project management of projects throughout their life cycle: managing the delivery from project initiation, through development until project closure
• Customer facing role serving as a primary point of contact for clients providing regular status reporting regarding project progress
• Communicating any risks, issues and dependencies clearly ensuring transparency and alignment across all parties
• Support the management of project budgets by tracking hours spent and collating effort required
• Collaborate with internal teams to support resource allocation and scheduling across projects
• Responsible for monitoring the issues and risks on projects
• Provide support to the other Project Managers and the Senior Program Manager to ensure a high quality of project governance across Professional Services projects.

Who are you?

We don't believe in ticking boxes here at Crownpeak.

Here are a few skills that we feel would make you successful in the role, but we'd still love to hear from you if you feel you'd be a great fit.

Skills & Experience

• Certification or training in Project Management
• Experience in technology/software projects
• Experience using Jira, Confluence and Salesforce

Our Culture

We offer competitive salaries, great colleagues and excellent benefits.

We strive for success, are always pushing to do better, and work with pride and purpose together. You can see them in action in all aspects of our everyday work.

Today we are a 350+ team headquartered in the US with offices in Colorado, London, Newcastle, Paris, Amsterdam, Dortmund, Sofia and Sydney.

Check out more about life as a Crownpeep on Linkedin and Instagram @crownpeak.

Crownpeak is proud to have a widely diverse team. We are committed to creating an inclusive environment where everyone, whoever they are, feels comfortable to be themselves and each person is valued for their skills, experiences, and unique perspectives.

Crownpeak celebrates all talents. All of our positions are open to people with disabilities and we give them the means and opportunity to express all of their skills.

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