Associate Operations Manager

Sciens Building Solutions; Cockermouth; On-site; GBP 68,000 - 84,000; Full time

Job summary

A leading safety solutions company located in Cockermouth is seeking an Associate Operations Manager. This position involves supervising a team, managing projects, and ensuring customer satisfaction in the fire and life safety industry. The ideal candidate will have operational leadership experience and be adept at team building. The position offers a competitive salary ranging from $90,000 to $110,000, along with comprehensive benefits including paid time off and medical plans.

Benefits

Competitive salary

Paid time off

401(k) matching

Medical, dental, and vision plans

Tuition reimbursement

Qualifications

• Two years’ experience in an operations leadership role within the fire and life safety industry.
• Ability to effectively communicate with diverse groups.
• Strong leadership abilities and team-building skills.

Responsibilities

• Lead engineering and project management.
• Supervise and train all branch associates.
• Ensure customer satisfaction and cash collections.

Skills

Communication

Team Building

Operational Leadership

Knowledge of Fire and Life Safety Systems

Financial Management

Job description

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.

WHAT YOU’LL BE DOING (and doing well!)

• Ensure all associates embrace the safety culture and comply with all safety initiatives.
• Lead the engineering and project management for the assigned Division.
• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
• Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop a budget and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
• Deliver projects within the original budgeted cost.
• Execute monthly project cost and Work in Progress (WIP) analysis.
• Report monthly financial performance in an effective manner to management and takes corrective action as needed.
• Responsible for efficient asset management, such as inventory and company service vehicles.
• Build a high-performance culture to include performance reviews and development initiatives.
• Engage in manpower planning and allocation.
• Ensure customer satisfaction and cash collections.
• Collaborate with the sales team to support the growth and profitability of the branch.

What We Like About You

• Two years’ experience in an operations leadership role within the fire and life safety industry.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire and life safety systems.
• Working knowledge of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.

What We’re Bringing To The Table

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition reimbursement.

Pay Rate: $90,000 - $110,000 depending upon experience