Associate - Leadership Transformation

Ofcom; Manchester; On-site; GBP 42,000 - 54,000; Full time

Job summary

Ofcom, Manchester, is seeking an Associate to join the People, Culture and Workplace team to help progress leadership transformation. You will utilise data and insight to shape interventions and strengthen leadership capability across the organisation.

Reporting to the Delivery Lead, you will design, deliver and embed development activities, collaborating with stakeholders to improve leadership practice and drive measurable impact across teams.

Qualifications

• Experience supporting delivery of leadership, change or organisational development initiatives.
• Strong interest in leadership development, behavioural science or organisational psychology, with ability to apply this in practice.
• Ability to analyse and interpret qualitative and quantitative data, translating this into clear insight.
• Experience contributing to the design or delivery of development interventions (e.g. workshops, tools, learning content).
• Ability to take ownership for defined work areas or projects, delivering to a high standard with minimal supervision.
• Strong communication skills, including ability to produce clear, concise written outputs.
• Collaborative approach with ability to build relationships across teams and stakeholders.
• Exposure to evaluation of development interventions or behaviour change.
• Experience working with leadership assessment tools or feedback processes.
• Experience in a matrixed or complex organisational environment.

Responsibilities

• Build insight on leadership capability.
• Support design and enhancement of development interventions.
• Drive delivery and embedding of development activity.
• Monitor impact and continuously improve.

Skills

Leadership development

Data analysis

Stakeholder engagement

Instructional design

Project ownership

Communication

Cross-team collaboration

Evaluation methods

Leadership assessment

Matrix organisation

Job description

About Ofcom

As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you'll be part of

We're looking for an Associate to join Ofcom at an exciting point in our leadership transformation, as part of the People, Culture and Workplace team.

Reporting to the Delivery Lead, you'll play a key role working across L&D, Talent and Business Partnering functions, as well as with stakeholders across the organisation. You'll help build a clearer, shared understanding of what effective leadership looks like at all levels, using insight on current capability to shape and deliver interventions that strengthen leadership impact and support delivery of Ofcom's wider transformation and strategic priorities.

The purpose and scope of the role

This role will play a key part in progressing Ofcom's leadership transformation, contributing to the design, delivery and continuous improvement of interventions that strengthen leadership capability.

You will use data and insight to identify patterns in leadership strengths and development needs, and translate these into targeted, evidence-based interventions that drive meaningful behaviour change in day-to-day leadership practice.

You will also help shape and enhance leadership forums and experiences that bring leaders together, creating opportunities for reflection, challenge and connection, and strengthening leadership practice across organisational boundaries.

This is a 12 month FTC

Your Key Responsibilities

Build insight on leadership capability

• Analyse and interpret leadership data (e.g. assessments, feedback, engagement and performance data) to identify strengths, gaps and development priorities.
• Support the development of leadership insight products (e.g. summaries, reports, feedback outputs) that help leaders better understand their strengths and areas for development.
• Identify and articulate themes and patterns, drawing out implications for leadership capability and organisational delivery.

Support design and enhancement of development interventions

• Translate insight into targeted development interventions, contributing ideas that challenge and enhance existing approaches.
• Contribute to the development of leadership pathways and content, ensuring alignment to Ofcom’s leadership model.
• Ensure interventions are relevant and accessible, with a clear link to day-to-day leadership practice.
• Challenge and suggest improvements to existing development approaches.

Drive delivery and embedding of development activity

• Own delivery of specific elements of the leadership development offer, ensuring they are implemented effectively.
• Work with stakeholders to support engagement and uptake, helping leaders understand the value of the offer.
• Embed development into existing rhythms and processes (e.g. performance conversations, team routines).
• Engage and influence stakeholders to drive adoption and sustained use of the leadership offer.

Monitor impact and continuously improve

• Draw connections across data sources and interventions to provide a joined-up view of what is driving impact, recommending improvements where necessary.
• Support evaluation activities, contributing to understanding behaviour change over time.

The skills, knowledge and experience you'll need for success.

Technical knowledge and experience

• Experience supporting delivery of leadership, change or organisational development initiatives
• Strong interest in leadership development, behavioural science or organisational psychology, with ability to apply this in practice
• Ability to analyse and interpret qualitative and quantitative data, translating this into clear insight
• Experience contributing to the design or delivery of development interventions (e.g. workshops, tools, learning content)
• Ability to take ownership for defined work areas or projects, delivering to a high standard with minimal supervision
• Strong communication skills, including ability to produce clear, concise written outputs
• Collaborative approach with ability to build relationships across teams and stakeholders
• Exposure to evaluation of development interventions or behaviour change
• Experience working with leadership assessment tools or feedback processes
• Experience in a matrixed or complex organisational environment

Key behaviours for success

• Scanning Horizons - Insight-led and curious - actively seeks to understand patterns and improve approaches
• Owning Accountabilities - takes ownership for delivering high-quality outputs
• Executing Plans - Practical and solution-focused - translates ideas into workable solutions
• Forming Relationships- works effectively across teams and builds relationships
• Generating Insights - Open to feedback and continuous learning - actively seeks input to improve

Inclusive hiring at Ofcom

At Ofcom, our mission is clear: to make communications work for everyone. To achieve that, our people must reflect the diversity of the UK, in background, identity and experience.

We believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives. That's why we welcome colleagues of all ethnicities and races, sexes, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non-apparent disabilities. We value socio-economic diversity, life experience and neurodiversity too.

Flexibility is at the heart of how we work because we want you to thrive in a way that suits you best. Most roles can therefore be adapted for part-time hours, job shares, or other flexible arrangements. Learn more about our Rewards, Benefits and Wellbeing on our careers page.

Our recruitment process is intentionally designed to be open and accessible. If you need adjustments, information in a different format or an alternative way to apply, contact us at [e-mail] or 0330 912 1378.

As a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role. You can read more about this commitment here.

Whoever you are, whatever your story, you belong at Ofcom.