Associate Director Service Charge and Insurance Audit

WSP; Cheltenham; On-site; GBP 42,000 - 64,000; Full time

Job summary

WSP is seeking an Associate to join the team delivering service charges and insurance advisory to major occupier clients. The role involves growing your own client base, developing relationships, and contributing to tenders and business generation.

You will be part of a wider WSP network, leveraging connections with Lease Advisory, Town Planning and Valuation to maximize opportunities. MRICS is preferred and strong client-facing skills are essential.

Qualifications

• Knowledge of service charge statements and case law.
• MRICS qualification.
• General surveying and property/asset management skills.
• Entrepreneurial attitude to business development.
• Ability to work autonomously and coordinate tasks to meet deadlines.
• Exceptional attention to detail.
• Good IT skills (Word, Excel, MS Outlook).

Responsibilities

• Provide bespoke advice to major occupier clients in respect of service charges and insurance.
• Manage and grow your own client base and caseload with a view to taking on more responsibility.
• Develop excellent business relationships with new and existing clients.
• Assist with the preparation of tenders and business generation activities.
• Integrate fully in the wider WSP network and develop relationships with key WSP retail service lines to promote the team.

Skills

Service charges knowledge

Case law awareness

Client management

Commercial awareness

Education

MRICS

Tools

Word

Excel

MS Outlook

Job description

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A little more about your role…

The team comprises a mix of Accountants and Surveyors, currently with a compliment of nine. The team acts for many well-known brands including Next, Sainsburys, EE, Amazon, and Waterstones.

Each Client has personalised mailboxes and filing systems. The role will involve monitoring these mailboxes and assigning actions to team members via databases, requesting documents and, where appropriate, dealing with queries from Clients, Landlords and Managing Agents

Each client has specific KPIs and reporting requirements which are to be met, this can include various weekly and monthly reports, and any additional ad-hoc reports as requested.
The role involves the analysis of various documents and, where necessary, challenge of costs received by our clients. Given current pressures on retailers our work is essential in maximising Client’s profitability and giving confidence to their stakeholders that expenditure is being diligently controlled.

The team is a key area for growth within the wider WSP business, and we have been successful in securing new mandates in the last 6 months for Fatface, Oak Furnitureland and Ingeus.

As Associate in the team you will be confident to:

• To provide bespoke advice to major occupier clients in respect of service charges and insurance.
• To manage and grow your own client base and case load with a view to taking on more responsibility with increased experience.
• Developing excellent business relationships with new and existing clients.
• To assist with the preparation of tenders and business generation activities.
• To integrate fully in the wider WSP network and to develop relationships with key WSP retail service lines including Lease Advisory, Town Planning and Valuation to promote the team and leverage opportunities.

What we will be looking for you to demonstrate…

• Detailed knowledge of service charge statement and case law.
• MRICS qualified.
• Good general surveying and property/ asset management skills.
• Commercially astute with an entrepreneurial attitude to business development.
• Ability to work autonomously and co-ordinate tasks efficiently to ensure deadlines are met.
• Exceptional attention to detail.
• Good IT skills (Word, Excel, MS Outlook).

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can.