Associate Director of IT EPR Programme - Technology

LEWISHAM AND GREENWICH NHS TRUST; City Of London; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading healthcare provider in the UK seeks an experienced Associate Director for their EPR Programme. The successful candidate will oversee technology delivery, contributing to crucial digital transformation initiatives that improve patient care. This pivotal role requires a proven leader with extensive project management experience and a strong background in the NHS. Opportunities for innovation and collaboration are abundant, and the Trust emphasizes diversity and community involvement.

Qualifications

• Proven ability to manage significant budgets effectively.
• Extensive experience in a senior role within a complex environment.
• Experience with strategic planning in the NHS.

Responsibilities

• Lead delivery of EPR technology projects within the Trust.
• Manage risk and issues related to technology projects.
• Build effective relationships with stakeholders to achieve project goals.

Skills

Leadership

Project Management

Change Management

Stakeholder Engagement

Education

Master's Degree in Business, Health or IT

Prince 2 Practitioner

MSP or equivalent

Job description

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Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ics in Bexley, Greenwich and Lewisham.

Job overview

This is a rare and exciting opportunity to play a pivotal role in one of the most transformative digital health initiatives at Lewisham and Greenwich NHS Trust (LGT) As the Associate Director, EPR Programme - Technology, you will be at the heart of our Electronic Patient Record (EPR) programme, leading the deployment of new End User Technology (EUT), supporting equipment, and enabling infrastructure across all LGT sites.

This role is a critical enabler for the success of the Trust's digital transformation programme - ensuring that our clinical and operational teams have the modern, reliable, and secure tools they need to deliver outstanding care.

Reporting directly to the EPR Chief Enterprise Solution Architect, you will work closely with IT colleagues, external technology partners, and clinical and operational leaders to ensure the efficient delivery of assigned EUT projects within agreed timescales and budgets.

You will operate across the Trust's acute and community settings, helping to shape the digital landscape of the organisation, drive innovation, and make a tangible impact on patient outcomes.

If you are passionate about delivering complex technology programmes in healthcare, thrive in a collaborative environment, and want to be part of a milestone moment in our digital journey, this is your opportunity to make a lasting difference.

Main duties of the job

• As a senior member of the IT Department and EPR Programme, the post holder will provide strategic and operational leadership for end user technology and infrastructure elements supporting the Trust's EPR and digital transformation objectives.

• This role requires a capable and experienced leader who can operate effectively in a complex, fast-paced environment, working at local and regional levels. The post holder will be responsible for aligning business objectives, technology delivery, and innovation initiatives into a cohesive strategic plan, and ensuring its successful implementation.

• The Associate Director, EPR Programme - Technology will be responsible for leading highly complex programmes of IT transformation and change related to the technology delivery elements of the EPR Programme, which underpin the rollout across acute and community sites.

• This role will support the day-to-day management of the EPR IT project delivery teams, ensuring the effective execution of the Trust's technology enabled transformation agenda. The role will also carry substantial capital and revenue budgetary responsibility, operating across all hospital sites.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations.

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Detailed job description and main responsibilities

• Establish a programme of works to facilitate delivery of the EPR technology Pilar.

• Lead and implement EPR priority projects across the Trust with effective project management processes and systems that guarantee delivery and identify risks; ensuring risks and issues are effectively managed.

• Write complex reports and business cases, supporting Divisional, IT and EPR Teams.
• Ensure that accurate and regular highlight reports are reported at the relevant EPR project / programme boards and Digital Steering Group; this will include exception reporting.
• Build effective relationships with senior managers and clinicians within the Trust and key external partners in Primary and Secondary Care to ensure that the desired EPR technology transformational changes are achieved with the maximum benefits for patients and carers.
• Analyse and interpret complex data for local use and exercise effective judgement in the analysis of that data to make recommendations.
• Lead on technical policy development for the EPR Change Programme and establish procedures and systems that support the delivery of an effective and efficient service, meeting standards as specified by the Trust, across SEL and the wider NHS.
• Develop working relationships with facilities, procurement, HR and finance with reference to the EPR programme.
• Negotiate and manage resources bids to take projects /schemes of work forward as necessary and be able to demonstrate cost benefit analysis.

Person specification

Qualifications and Training

Essential criteria

• Master's Degree or equivalent in business, health or Information Technology.
• Prince 2 Practitioner or equivalent Project Management experience.
• MSP or equivalent programme management experience.

Desirable criteria

• Post Graduate Management qualification.
• ITIL Foundation accreditation.

Experience

Essential criteria

• Extensive experience at a senior level in a complex environment.
• Change management experience with evidence of sustained changes.
• Experience of strategic planning within the NHS.
• Substantial achievement of successful partnership working in a complex environment with stakeholders to achieve beneficial changes.
• Using patient and public involvement in service delivery and/or service planning.
• Exposure to, and involvement in contributing to meeting the corporate agenda.
• Experience of working with multi-disciplinary clinical and professional staff in changing and developing services.
• Experience of analysing financial and numerical trends.
• Successfully managing and developing a technical team in a complex environment.
• Management of significant budgets.

Desirable criteria

• Experience writing and reviewing NHS Policy documents and developing Standard Operating Procedures (SOPs).
• NHS Experience.
• Community EPR System Experience.

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women's staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note, not all roles will meet the criteria for a skilled worker visa.

Employer certification / accreditation badges

Documents to download

• JD (PDF, 434.1KB)
• Working at LGT (PDF, 4.2MB)
• Visa and Certificate of Sponsorship Information for Applicants (PDF, 3.8MB)
• Candidate Guidance on the use of AI (PDF, 3.8MB)