Associate Director, Occupier Services

Cobalt Recruitment; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consultancy in the UK is seeking an experienced Estates Management professional to oversee a diverse portfolio for a major retail client. You will deliver high-quality management services, ensure lease compliance, and lead a team while building strong client relationships. Candidates should be degree-qualified in Real Estate or Property Management and MRICS qualified. This role offers a competitive compensation package and opportunities for professional growth.

Qualifications

• Degree-qualified in Real Estate, Property Management, or similar.
• MRICS qualified.
• Proven experience in commercial or occupier property management.
• Strong understanding of lease structures and property legislation.
• Confident communicator with excellent client and team management skills.

Responsibilities

• Deliver high-quality estates management services across a national retail portfolio.
• Manage lease compliance, statutory obligations, and inspections.
• Produce accurate client reports, budgets, and forecasts.
• Lead and mentor a team of surveyors and assistants.
• Build strong client relationships and identify opportunities for service improvements.
• Collaborate across departments to deliver a seamless client experience.

Skills

Client relationship management

Lease compliance management

Communication skills

Team management

Education

Degree in Real Estate, Property Management, or similar

MRICS qualified

Job description

Job Description

Cobalt is exclusively partnering with a Global Consultancy on an exciting opportunity for an experienced Estates Management professional, overseeing a large, diverse portfolio for a major retail client.

As an Associate, you’ll manage a significant estate portfolio, ensuring effective property management and strong client relationships. You’ll act as the key link between landlords, tenants, and internal teams, ensuring compliance, performance, and client satisfaction.

Key Responsibilities

• Deliver high-quality estates management services across a national retail portfolio.
• Manage lease compliance, statutory obligations, and inspections.
• Produce accurate client reports, budgets, and forecasts.
• Lead and mentor a team of surveyors and assistants.
• Build strong client relationships and identify opportunities for service improvements.
• Collaborate across departments to deliver a seamless client experience.

About You

• Degree-qualified in Real Estate, Property Management, or similar.
• MRICS qualified.
• Proven experience in commercial or occupier property management.
• Strong understanding of lease structures and property legislation.
• Confident communicator with excellent client and team management skills.