Associate Director NHS Elect | Imperial College Healthcare NHS Trust

Imperial College Healthcare NHS; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare organization in London seeks an Associate Director for its Improvement Network division. In this role, you will lead efforts focused on measurement for improvement and capacity demand. Ideal candidates will have a strategic mindset, expertise in organizational development, and a commitment to fostering collaborative relationships across complex systems. The position offers flexible working arrangements and a range of employee benefits, including career development opportunities.

Benefits

Career development

Flexible working

Wellbeing programs

Staff recognition scheme

Cycle to Work scheme

Qualifications

• Experience in leading diverse work portfolios focused on measurement and improvement.
• Ability to build strong working relationships with various stakeholders.
• Experience in championing a culture of continuous improvement.

Responsibilities

• Provide expert support to organizations on measurement and improvement.
• Lead the design and delivery of tailored support programs.
• Build strong relationships with colleagues and stakeholders.
• Ensure programs reflect the organization’s values.
• Champion continuous improvement and talent retention.
• Understand board-level priorities and strategic intentions.
• Operate autonomously while designing interventions for learning.

Skills

Strategic insight

Understanding of organisational culture

Expertise in organisational development

Ability to work across complex systems

Job description

NHS Elect has been a trusted partner to the health service for over two decades, offering support through our membership model, improvement networks and consultancy programmes. We understand the realities and pressures faced by healthcare colleagues and are uniquely placed within the NHS to collaborate on solutions that are both cost‑effective and sustainable. Our work spans local, regional and national levels across the UK – and increasingly, beyond. We're proud of our track record in helping teams deliver meaningful improvements that positively impact both patient care and staff experience.

What We're Looking For

We have a new opportunity for an Associate Director to join our Improvement Network division, working within the Measurement Team. This role reports to the Director for Measurement and will lead a diverse portfolio of work focused on measurement for improvement and capacity and demand. We're looking for someone who brings strategic insight, a deep understanding of organisational culture, and the ability to work across complex, multi-site systems. You'll be joining a team that values curiosity, collaboration and a commitment to continuous learning.

Responsibilities

• Provide expert support to organisations across a varied and complex portfolio, with a focus on improvement and measurement.
• Lead the co‑design and delivery of support programmes that are tailored to local needs and aligned with NHS Elect's strategic objectives.
• Build and maintain strong working relationships with colleagues across NHS Elect and with external stakeholders, fostering trust and collaboration.
• Work closely with team members to ensure programmes are designed and delivered in a way that reflects the organisation's values and priorities.
• Champion a culture of continuous improvement, helping to attract, develop and retain talented staff who are committed to delivering high‑quality care.
• Understand and interpret the priorities of board‑level sponsors, ensuring that NHS Elect's work reflects and supports their strategic intentions.
• Operate with a high level of autonomy, using your expertise in organisational development to assess needs, design interventions, and create environments that support adult learning and meaningful change.

Benefits

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Optional benefits include Cycle to Work, car lease schemes, season ticket loan, or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part‑time or job share. Please talk to us at interview.