Associate Director, Global Client Ops — Hybrid Leadership

Publicis Groupe UK; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global communications group in London is seeking an Associate Director of Client Operations. This pivotal role involves overseeing client operations, leading teams, and driving operational excellence across media and technology. The ideal candidate will have extensive experience at a senior management level, strong media knowledge, and excellent stakeholder management skills. Benefits include flexible working, additional leave days, and wellbeing support.

Benefits

Work Your World opportunity

Reflection Days

Help@Hand benefits

Family friendly policies

Flexible working, bank holiday swap, and birthday day off

Qualifications

• Solid experience at Senior Manager level or above.
• Strong understanding of both traditional and digital media.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and mentor a team of client operations specialists.
• Drive operational excellence by optimizing processes.
• Oversight of financial management including budgeting.

Skills

Operational excellence

Stakeholder management

Communication skills

Media expertise

Tools

MediaOcean applications (Prisma)

Project management tools

Job description

A leading global communications group in London is seeking an Associate Director of Client Operations. This pivotal role involves overseeing client operations, leading teams, and driving operational excellence across media and technology. The ideal candidate will have extensive experience at a senior management level, strong media knowledge, and excellent stakeholder management skills. Benefits include flexible working, additional leave days, and wellbeing support.