Associate Director - Assessment & Selection

Novartis UK; Greater London; Hybrid; GBP 67,000 - 125,000; Full time

Benefits offered by this job

Hybrid working options

14 weeks parental leave

Insurance plans

Retirement plans

Global recognition programs

Job summary

Novartis UK is seeking a Global Process Manager for Assessment & Selection to design, deliver and evolve our assessment solutions. You will lead governance, optimise processes, and drive change across tools, vendors and partnerships.

The role focuses on high-quality, scalable assessment solutions, standardisation, automation and digital transformation within a global context, while ensuring compliance and a human-centered approach.

Qualifications

• Degree in Occupational, Industrial/Organisational, Business Psychology or related field, or equivalent professional experience.
• Strong expertise in assessment and selection methodologies incl. structured interviews, psychometric assessments and talent evaluation approaches.
• Proven experience designing, implementing and managing assessment solutions across selection, development, or succession planning.
• Experience leading transformation programmes and continuous process improvement in complex organisations.
• Strong process orientation with a passion for scalable, user-centered solutions.
• Experience working with external vendors and managing service delivery with stakeholder influence.
• Fluency in English, both written & verbal.

Responsibilities

• Design and improve assessment solutions for hiring, talent development and succession planning.
• Provide specialist assessment expertise across structured interviews, psychometric tools, and other selection methods.
• Partner with Talent teams and stakeholders to identify assessment requirements and vendor options.
• Ensure assessment quality, validity, reliability, inclusivity and user-friendliness; govern data and processes.
• Manage assessment operations and vendor relationships, including performance reporting and continuous improvement.
• Drive global process management by embedding assessment data into talent processes and governance.
• Support standardisation, automation and digital transformation across the assessment ecosystem.
• Champion human-centered work approaches with an AI-first mindset and compliance with Novartis obligations.

Skills

Structured interviews

Psychometric assessments

Talent evaluation

Bias mitigation

Candidate experience

English fluency

Education

Occupational/Industrial/Organisational psychology degree

Job description

Summary

We’re a team of dedicated people united by a drive to achieve a higher purpose together. You will play a key part in designing, delivering, and continuously evolving our assessment solutions. By combining evidence-based assessment practices with innovative approaches, you will help identify talent that can succeed today while unlocking potential for the future.

About The Role

We’re a team of dedicated people united by a drive to achieve a higher purpose together. You will play a key part in designing, delivering, and continuously evolving our assessment solutions. By combining evidence-based assessment practices with innovative approaches, you will help identify talent that can succeed today while unlocking potential for the future.

Alongside your assessment expertise, you will serve as the Global Process Manager for the Assessment & Selection function, optimising how we work, improving user experiences, strengthening governance, and driving continuous improvement across our processes, tools, vendor ecosystem, and cross-functional partnerships. A significant part of this role will also involve leading and supporting change management as we implement our new assessment strategy, introduce new vendors, and embed a refreshed assessment approach across the organisation. Through this work, you will help deliver high-quality, scalable, and future-ready assessment solutions.

Key Responsibilities

• Design and improve assessment solutions for hiring, talent development, and succession planning, ensuring they are effective, evidence-based, and aligned with business needs.
• Provide specialist assessment expertise across structured interviews, psychometric tools, and other selection methods to support fair and informed talent decisions.
• Partner with Talent teams and business stakeholders to identify assessment requirements and recommend suitable tools, processes, and external vendors.
• Ensure assessment quality and compliance by maintaining valid, reliable, inclusive, legally defensible, and user-friendly assessment approaches.
• Manage assessment operations and vendor relationships, including service delivery, reporting, knowledge management, provider performance, and continuous improvement.
• Drive global process management and optimisation by embedding assessment data into talent processes, monitoring performance, and improving data governance, quality, and integrity.
• Support standardisation, automation, and digital transformation across the assessment ecosystem to improve scalability, efficiency, compliance, and user experience.
• Champion collaborative, human-centered ways of working by applying Human-Centered Design, adopting an AI-first mindset, supporting change adoption, and meeting Novartis compliance obligations.

Essential Criteria

• Degree in Occupational, Industrial/Organisational, Business Psychology or a related field, or equivalent professional experience with
• Strong expertise in assessment and selection methodologies, including structured interviews, psychometric assessments and talent evaluation approaches with solid understanding of assessment principles including validity, reliability, fairness, bias mitigation and candidate experience.
• Proven experience designing, implementing, and managing assessment solutions across selection, development, or succession planning, while leading & supporting transformation programmes, and process improvement initiatives within complex organisations.
• Strong process orientation, ability to own and lead on continuous improvement of processes, data and governance with a continuous improvement mindset with a passion for creating scalable, user-centered solutions.
• Experience working with external vendors and managing service delivery with a strong stakeholder management and consulting skills, with the ability to influence and build trusted relationships.
• Data-driven mindset, using insights to improve decision-making, process effectiveness and business outcomes with AI-enabled ways of working.
• Fluency in English, both written & Verbal.

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen. Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Expected Annual Base Salary Range for role: 67,130.00 - 124,670.00 GBP

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. long-term equity awards granted at group level may also be part of your package. Further details will be provided during the application process.

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment To Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility And Accommodation

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Read our handbook (PDF 30 MB)