Associate Digital Product Owner

National African-American Insurance Association (NAAIA); Broadland; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global insurance broker is seeking a talented individual to join their Digital Product team in Norwich. This hybrid role requires managing regional digital products and ensuring alignment with business outcomes. Candidates should have a degree in a relevant field and experience in product data analysis. The ideal candidate will excel in communication and possess strong project management skills, contributing to a dynamic and inclusive team environment.

Benefits

Professional development opportunities

Supportive work culture

Comprehensive benefits and rewards

Qualifications

• Strong ability to identify improved product features.
• Competency in training internal departments.
• Experience in consumer feedback interpretation.

Responsibilities

• Manage regional digital products end-to-end.
• Participate in product discovery exercises.
• Develop change management and benefits realization plans.

Skills

Experience in gathering and interpreting qualitative product data

Excellent communication skills

Ability to analyze industry trends

Proficiency in project status and risk management reporting

Education

Degree in computer science, business management, marketing, or a related field

Job description

We are seeking a talented individual to join our Digital Product team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Manage moderate scale regional digital products and services end-to-end to achieve business outcomes in coordination with your delivery partners.
• Participate in product discovery exercises focused on crystallizing the end‑user need and curating demand for your digital product domain.

• Manage the conversion of high‑level business requirements and use‑cases into detailed functional specifications and user‑stories.
• Coordinate with colleagues focused on data standards and governance to ensure product alignment with key data efforts.
• Undertake regular work stream meetings, documenting and following‑up on actions and risks identified from the meetings and escalating where needed, while ensuring remediation action plans are implemented.
• Develop comprehensive change management and benefits realization plans to ensure successful delivery of key change.
• Develop methods for the regional implementation of long‑term product goals and objectives for highly complex and regional projects, evaluating regional needs within a global structure.

What you need to have:

• Degree in computer science, business management, marketing, or a related field.
• Experience in gathering and interpreting qualitative product data and consumer feedback.
• Ability to analyse industry trends and competitor behaviour.
• Exceptional ability to identify improved product features and contribute to marketing strategies.

What makes you stand out?

• Proficiency in compiling project status, risk management, and marketing reports.
• Ability to maintain strong customer relations and provide product support.
• Competency in training internal departments on new product features.
• Excellent communication skills.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one "anchor day" per week on which their full team will be together in person.