Associate, COE Immigration

Deloitte LLP; Cardiff; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading consulting firm in Cardiff is seeking an Associate for their Immigration team within the Global Employer Services practice. The role involves delivering UK visa application support, maintaining workflows, and collaborating with international teams while adhering to compliance regulations. Strong skills in organization, attention to detail, and communication are essential for success. This position also emphasizes process improvements and using technology to enhance efficiency. A hybrid working model is available.

Benefits

Hybrid working model

Career development opportunities

Supportive culture

Qualifications

• High level of integrity and accountability.
• Strong analytical acumen with data interpretation skills.
• Ability to deliver process training effectively.

Responsibilities

• Deliver high volumes of work accurately under tight deadlines.
• Maintain and update workflows and databases effectively.
• Collaborate with teams across different locations.

Skills

Process driven mindset

Attention to detail

Strong communication

Ability to manage multiple tasks

Tools

Outlook

Excel

Job description

Deloitte is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees, active in 140 countries. At Deloitte, we put the client experience centre stage, and deliver joined up immigration services in conjunction with mobility tax services from within Deloitte’s Global Employer Services (GES) practice, and to regulatory standards set by the Deloitte Legal practice.

We are offering a unique opportunity to join the team at a time of investment and transformation, to work in a stimulating multi-disciplinary environment and on a prestigious client portfolio.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

Deloitte’s Centre of Excellence (COE) comprises highly specialised administrative professionals and has a new opportunity for someone to join the team. The COE provides expert administrative business support and guidance to the wider firm, with continuous service improvement central to its operations.

In this Associate role, you will contribute to the COE Immigration team, delivering critical UK visa application support via a standardised framework. Additionally, you will play a key part in business transformation, focusing on developing streamlined processes and leveraging technology for enhanced efficiency.This role demands high organisation, attention to detail, and the ability to meet tight deadlines in a fast-paced environment.

In particular, Associates are responsible for:

• Delivering high volumes of work accurately while maintaining consistently high-quality
• Working on standard processes navigating and inputting data and working on multiple systems
• Maintaining and updating workflows and databases
• Prioritising workload day to day to meet tight service level agreements (SLAs)
• Working to become a process expert and identify improvements to further streamline
• Working to become a process expert to deliver training to our offshore and onshore teams
• Collaborating with Deloitte colleagues in UK and overseas offices

Connect to your skills and professional experience

• Process driven mindset and the ability to follow a standard process, adhering and proposing process best practices and improvements for all teams involved
• Demonstrates the ability to process high volumes of work accurately and efficiently while maintaining consistently high-quality deliverables, even under pressure. Strong attention to detail is essential
• Strong ability to manage multiple tasks, consistently meet tight deadlines, and prioritise effectively in a fast-paced environment
• A strong team player with good communication. Able to collaborate effectively with colleagues across different teams
• Able to deliver clear, concise process training to client teams and/or RDM along with providing upskilling support and guidance
• With a strong emphasis on Outlook and Excel for communication and data management
• Demonstrable understanding of and adherence to compliance regulations and best practices for secure data handling.

Desirable skills and experience:

• A proactive approach to identifying opportunities for process streamlining and efficiency improvements including automation.
• Commitment to upholding and implementing best practices to drive continuous improvement
• Understanding of process risk identification, assessment, and mitigation strategies
• Strong analytical acumen, with the ability to interpret information and translate it into actionable insights

Personal Attributes:

• Self-motivated, proactive, and takes initiative to identify and resolve issues
• Demonstrates high levels of integrity, reliability, and accountability

Connect to your business – Tax

Innovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.

Global Employer Services (GES)

Global Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. We’re in the process of transforming the way we do resourcing, to future proof our offering. It’s exciting and there’s never been a better time to join us.” - Jhon, Enabling Functions

Our hybrid working policy

You’ll be based in Cardiff with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers