Associate Change Manager (12-month secondment)

HSBC; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading international bank is seeking an Associate Change Manager for a full-time hybrid position based in Birmingham. The successful candidate will oversee planning and execution of change initiatives, ensuring projects meet business objectives while managing risks. Key qualifications include programme delivery experience and strong communication skills. The role offers a competitive pay and benefits package, including private healthcare and a pension scheme.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme with employer contribution

Qualifications

• Experience of programme delivery within a change environment is essential.
• Strong verbal and written communication skills required.
• Exceptional time management skills needed.

Responsibilities

• Develop and deliver change plans with robust controls.
• Provide support for effective transition of changes.
• Facilitate collaboration to achieve change plans.

Skills

Programme delivery experience

Strong communication skills

Critical thinking

Problem solving

Time management

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking experienced professionals to join our team in the role of Associate Change Manager (12-month secondment).

The Associate Change Manager is responsible for overseeing the planning, execution, and successful delivery of change initiatives within the organisation. This role involves managing the end-to-end change process, ensuring that projects are delivered on time, within scope, and budget, while achieving the desired business outcomes. The manager will utilise methodologies such as Lean, Agile, and other transformation frameworks to drive effective change. The Associate Change Manager will work closely with stakeholders to ensure alignment and support throughout the change lifecycle. They will also provide guidance and support to teams to facilitate smooth transitions and ensure that changes are embedded effectively within the organisation. By fostering a culture of continuous improvement, the manager will contribute to the organisation's strategic goals and enhance overall performance.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Develop and deliver comprehensive and realistic change plans, coordinating resources, and establishing robust change controls to mitigate risks
• Provide guidance and support to teams to facilitate smooth transitions and ensure that changes are embedded effectively within the organisation
• Identify delivery challenges and implement corrective measures as needed
• Facilitate collaboration among peers to ensure the successful delivery of agreed change plans
• Enhance capabilities within the change delivery domain to boost the effectiveness of UK Transformation, supporting the diverse services offered by the business function

To be successful in this role you should meet the following requirements:

• Experience of programme delivery within a change environment is essential
• Knowledge of HSBC UK, CMB, Operations, First Direct, and Marks and Spencer Bank procedures, product journeys and browser main menu (BMM) would be preferable
• Strong verbal and written communication skills with the ability to translate and deliver complex information in an audience friendly format to a wide range of stakeholders
• Exceptional time management skills, with the ability to plan change activities and manage risks effectively
• A demonstrable ability in critical thinking and effective problem-solving

These are full time, hybrid roles based in either Birmingham, Leeds, Sheffield or Chester.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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