Associate

United States Digital Space LLC; Greater London; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Unlimited Annual Leave Policy

Private healthcare and dental

Enhanced parental leave

Family-Friendly Flexibility & Flexible

Sanctus Coaching

Hybrid Working

Job summary

United States Digital Space LLC is seeking an Associate to join our Public Services team, delivering impactful AI projects for government clients. You will build trusted relationships with stakeholders, translate requirements into actionable user stories, and work closely with engineering to ensure real-world applicability of bespoke AI tools.

The role offers exposure to high-impact government technology programs, with on-site client work and potential for hybrid working arrangements.

Qualifications

• Demonstrated analytical thinking and clear communication of complex information.
• Experience on AI/data-intensive projects in the Public Services sector.
• External client-facing experience and ability to build trusted relationships.
• Experience working with technical teams across delivery cycles.
• Understanding of Agile methodologies and iterative delivery.

Responsibilities

• Managing individual work streams to support delivery of bespoke AI solutions.
• Collaborating with Government stakeholders to understand mission challenges and user needs.
• Conducting open-source analysis to support AI tool development.
• Translating complex requirements into clear user stories for delivery and engineering teams.
• Designing and testing workflows for user-centric decision-making in high-stakes environments.
• Ensuring projects run smoothly and meet customer needs.
• Contributing to internal thought leadership and capability development.

Skills

Analytical thinking

AI projects

Client-facing

Technical team collaboration

Agile

Job description

Why the company?We established the company in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.

We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.

About the team

Our Public Services Business Unit is committed to leveraging AI for the benefit of individual citizens and the public good.

From our work informing strategic government decisions, to optimising our NHS, through to reducing bureaucratic backlogs - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector.

Because of the nature of the work we do with our Government clients, you may need to be eligible for UK Security Clearance (SC) and willing to work on site with these clients from time to time.

About the role

As an Associate, you’ll be part of a close-knit team - scoping, building and delivering impactful AI projects for our clients in the industry.

We’ll look to you to build trusted client relationships, analyse requirements and feedback, stay on top of workflows and help to ensure our bespoke AI tools are optimised for real-world operations.

This is an exciting, new role for an individual motivated to build their knowledge of AI transformation in the Public Services sector.

What you’ll be doing

• Managing individual work streams to support the successful delivery and implementation of bespoke AI solutions

• Working side-by-side with Government stakeholders to understand critical mission challenges and user needs

• Conducting open-source analysis to support the development of cutting-edge AI tools

• Translating complex operational requirements into clear user stories for delivery and engineering teams.

• Designing and testing workflows that support user-centric decision-making in high-stakes environments

• Collaborating closely with technical teams to ensure projects run smoothly and solutions meet customer needs

• Contributing to internal thought leadership, strategy, and capability development across the team

Who we’re looking for

• You demonstrate analytical thinking, can clearly communicate ideas, and synthesise complex information

• You have some experience working on AI/data intensive projects in the Public Services sector

• You have external client-facing experience and have built trusted relationships which have contributed to the overall success of projects/products

• You’ve worked with technical teams

• You understand Agile and related methodologies and the basis of iterative development and continuous delivery

• You are thoughtful and proactive in ambiguous situations, with examples of when you’ve taken initiative and owned finding solutions to challenges

• You’re excited and knowledgeable about the possibilities for innovation in Government technology

Our interview process

• Introduction Interview (60 mins)

• Case Study Interview (60 mins)

• Interview with Business Unit Director (30 mins)

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact.

We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

Some of our standout benefits:

• Unlimited Annual Leave Policy

• Private healthcare and dental

• Enhanced parental leave

• Family-Friendly Flexibility & Flexible working

• Sanctus Coaching

• Hybrid Working