Senior Associate

Faculty; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading AI consultancy in London is seeking an Associate to drive AI transformation projects in the retail sector. The role involves managing workflows, collaborating with teams, and conducting analysis to optimize AI tools. Ideal candidates are analytical thinkers with some experience in AI projects, client-facing roles, and Agile methodologies. This position offers hybrid working arrangements and a range of standout benefits, including unlimited annual leave and private healthcare.

Benefits

Unlimited Annual Leave Policy

Private healthcare and dental

Enhanced parental leave

Family-Friendly Flexibility

Hybrid Working

Qualifications

• Experience with AI/data intensive projects in retail and consumer sector.
• Ability to communicate ideas clearly.
• Experience working with technical teams.

Responsibilities

• Managing individual work streams for AI solutions.
• Conducting open-source analysis for AI tools.
• Collaborating with stakeholders to understand user needs.

Skills

Analytical thinking

Client-facing experience

Understanding of Agile methodologies

Experience in AI/data projects

Job description

Why Faculty?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human‑centric AI. You can read about our real‑world impact here.

We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch‑defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.

About the team

Our Retail and Consumer experts are dedicated to helping clients in an industry which is being transformed by new technologies and evolving consumer expectations. Leveraging over a decade of experience in Applied AI, we combine exceptional technical and delivery expertise to empower businesses to adapt and thrive.

About the role

This is an exciting, new role for an individual motivated to build their knowledge of AI transformation in retail. As an Associate, you’ll be part of a close‑knit team – scoping, building and delivering impactful AI projects for some of the largest retailers in the UK. We’ll look to you to build trusted client relationships, analyse requirements and feedback, stay on top of workflows and help to ensure our bespoke AI tools are optimised for real‑world operations.

What you'll be doing:

• Managing individual work streams to support the successful delivery and implementation of bespoke AI solutions.

• Working side‑by‑side with Retail and Consumer stakeholders to understand critical mission challenges and user needs.

• Conducting open‑source analysis to support the development of cutting‑edge AI tools.

• Translating complex operational requirements into clear user stories for delivery and engineering teams.

• Designing and testing workflows that support user‑centric decision‑making in high‑stakes environments.

• Collaborating closely with technical teams to ensure projects run smoothly and solutions meet customer needs.

• Contributing to internal thought leadership, strategy, and capability development across the team.

Who we're looking for:

• You demonstrate analytical thinking, can clearly communicate ideas, and synthesise complex information.

• You have some experience working on AI/data intensive projects in the retail and consumer sector.

• You have external client‑facing experience and have built trusted relationships which have contributed to the overall success of projects/products.

• You’ve worked with technical teams.

• You understand Agile and related methodologies and the basis of iterative development and continuous delivery.

• You are thoughtful and proactive in ambiguous situations, keen to take initiative and own finding solutions to challenges.

• You’re excited and energised by the possibilities for innovation in retail and consumer technology!

Our interview process:

1. Talent Team Screen (40 mins)

2. Introduction Interview (60 mins)

3. Case Study Interview (60 mins)

4. Interview with Business Unit Director (30 mins)

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

Some of our standout benefits:

• Unlimited Annual Leave Policy

• Private healthcare and dental

• Enhanced parental leave

• Family‑Friendly Flexibility & Flexible working

• Sanctus Coaching

• Hybrid Working (2 days in our Old Street office, London)

If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat – [e-mail]. Please know we are open to conversations about part‑time roles or condensed hours.