Assistant Vice President, DX & AI Delivery Specialist

Mitsubishi UFJ Financial Group; Camden Town; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading financial group in Camden Town is looking for a DX & AI Delivery Specialist to enhance operations and drive efficiency. The ideal candidate must have experience in automation tools and business analysis, with a proven track record in managing transformation projects. This role demands strong communication and stakeholder management skills and offers a dynamic work environment focused on collaboration and innovation.

Qualifications

• Extensive experience managing transformation initiatives.
• Experience with business analysis on transformation projects.
• Proven experience with transformation tools.

Responsibilities

• Identify & review processes for business efficiency.
• Prototype and deliver solutions across platforms.
• Support communications for the transformation programme.

Skills

Experience in automation tools

Python for data processing

Proficiency in Power BI

Understanding of banking operating model

Change Management knowledge

Strong planning and prioritisation

Excellent communication skills

Stakeholder management skills

Understanding of governance frameworks

Tools

Power Platforms

Tungsten Automation

Job description

Overview

The Operations DX/AI & Transformation Office is a newly established team responsible for supporting Operations to enhance productivity and will play a pivotal role in driving efficiency, safety & soundness. The team will leverage tools such as business process reengineering (BPR), a broad range of digitalisation (DX) tools including automation, OCR, document management, artificial intelligence and workflow solutions. Given the nature of the function, the role will need to flex as required to the needs of each project, and the overall programme. The broad responsibilities are as follows:

Responsibilities

• Business Process Re-engineering: Identify & review processes, clearly articulate the problem statement, analyse requirements and identify an appropriate solution. Prepare 'as is' and 'to be' design & process flow diagrams, summarise these at a 'management level' to articulate key points to build a business case.
• Solution Delivery: Prototype, develop and execute solutions across a number of platforms, including Tungsten Automation (KTA/RPA), Power Platforms, including Power BI.
• DX / AI Enablement - Actively promote GenAI solutions like Copilot to enable the business drive benefits from these tools. Support the delivery of AI agents into Operations business flows.
• Communications: Support the communications agenda for the programme, including key committee updates.
• Horizon scanning: Stay informed about industry trends, emerging technologies, and best practices in AI, digitalization, and broader transformation, ensuring the organization remains at the forefront of innovation.
• Relationships: Establish and maintain strong relationships with internal stakeholders, external partners, vendors, and consultants to leverage expertise and resources for project success.
• Transformation Agent - be a strong advocate for Change and Transformation to support Operation's strategy to provide timely, accurate and appropriate services.
• We are seeking an experienced DX & AI Delivery Specialist with broad skills including strong business analysis and extensive experience in low code platforms to build solutions for Operations, in collaboration with partners across the business., Ideally consultancy background, with experience delivering similar transformation initiatives.
• Proven experience managing transformation initiatives, demonstrating successful delivery of projects from initiation to completion.
• Proven experience in business analysis on a range of transformation initiatives.
• Proven experience with a range of transformation tools, including business process re-engineering, automation, Intelligent Automation, etc, and their application to business processes.

Skills and Experience / Functional / Technical Competencies

• Extensive experience in automation tools, including Power Platforms, Process automation platforms (e.g. Tungsten Automation / KTA, RPA, PEGA etc)
• Hands-on experience with Python for data processing, scripting, and automation.
• Proficiency in Power BI, including dashboards, report creation & data visualization best practices for management reporting.
• Good understanding of corporate & investment banking operating model, front to back, and the opportunities and challenges confronting the organisation
• Strong understanding of Change Management and project delivery, and familiarity with project management methodologies.
• Strong planning and prioritisation skills
• Excellent communication skills (verbal, written and presentation), able to communicate concepts clearly, concisely and accurately, adapting as required for the intended audience.
• Sound stakeholder management skills with an ability to operate with individuals at all levels, with a proven ability to present and challenge
• Sound understanding of governance, risk and control frameworks, both for Change and the wider organisation
• Calm approach, with the ability to work well in a pressurised and fast paced environment, operate with urgency, manage large workloads, appropriately prioritise and deliver to tight deadlines.

Personal Requirements

• A structured and logical approach to work
• A creative and innovative approach to work
• Strong problem solving skills
• Excellent interpersonal skills
• Excellent attention to detail and accuracy
• Strong communication (verbal and written), analytical and numerical skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach
• Strong decision making skills, the ability to demonstrate sound judgement
• Strong problem solving and decision making skills
• Adaptable and flexible to suit the needs of the role, including minimum 3 days in the office
• Personal alignment to MUFG Values + Integrity & Responsibility + Professionalism & Teamwork + Challenge ourselves to grow
• Personal alignment to EMEA Cultural Principles + Client Centric + People Focused + Listen Up, Speak Up + Innovate & Simplify + Own & Execute

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world\'s leading financial groups. Across the globe, we\'re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world\'s most trusted financial group, it\'s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.