Assistant Venue Manager

Gravity Recruit; Chesterfield; On-site; GBP 28,000; Full time

Job summary

A market-leading company in Chesterfield is looking for an Assistant Venue Manager to support daily operations and act as venue manager in the absence of the manager. Candidates should have a strong customer service background and at least 3 years experience in customer service, as well as a year in a supervisory role. This position offers various benefits including bonuses, discounts, and a salary of £27,500 annually.

Benefits

Job security

Annual shoe allowance

Enhanced maternity and paternity packages

Employee development programme

Life assurance 3x salary

Discounts on tanning lotions and gym membership

Qualifications

• Minimum 3 years customer service experience.
• 1 year in a supervisory or management role preferred.

Responsibilities

• Support the Manager in day-to-day operations.
• Act as venue manager in their absence.
• Ensure the venue meets KPIs with area management.
• Delegate and support staff responsible tasks.
• Promote offers and events to customers.

Skills

Customer service

Management experience

Leadership experience

Restaurant experience

Basic math

Supervising experience

Retail management

Job description

Assistant Venue Manager

Chesterfield

The role :

Would you like to join a market‑leading company in their industry across the UK

Our clients Assistant Managers are an essential part of the team. Supporting the Manager in the day to day running of a venue you will also be acting venue manager in their absence (such as annual leave) and therefore may also be closely communicating with our area management team to ensure the venue is held to our high and professional standard.

As always we would need you to have excellent customer service skills with a minimum of 3 years customer service experience and a year in a supervisor or management role is also preferred!

Duties within our venues also include :

• Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be in the absence of the Venue Manager
• Delegate and support staff in their daily tasks
• Encouraging and driving business day to day including during peak times and tournament days.
• Key holder duties (such as opening or closing a venue)
• By delivering excellent customer service you will play an integral role in day to day running of our venue. Once you have completed your training You could be : Promoting our excellent offers promotions and events / Providing refreshments and snacks to our customers.

Who are we looking for

We are looking for candidates who are not only passionate about great customer service but are also able to deliver it too as you will be serving customers with pride and integrity. Our staff members need to be outgoing confident and ambitious as you will be approaching customers to discuss our offers and to offer food and beverages. As with any business timekeeping is essential therefore we would expect you to be on time presentable and ready to be a great brand ambassador. As a seven day a week business we do require flexibility to meet the needs of the business across our roles.

So whats in it for you

• Job Security due to our ever‑expanding business
• The opportunity to earn bonuses and recognition for going the extra mile.
• They pay above the National Living Wage regardless of age!
• Annual Shoe Allowance
• Enhanced Maternity and Paternity packages.
• Employee Development Programme available.
• Employee Assistance Programme. Access to a confidential 24hr Health Assured helpline
• Life Assurance 3 x annual salary
• HAPI App discounts retail travel cinema etc.
• Discount on Tanning Lotions and Gym Membership
• Access to a generous refer a friend programme

Package : Salary : 27500 Bonus

Shift pattern : 5 days across 7 mixed shift patterns

Benefits :

• Bonus scheme
• Performance bonus
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance
• Referral programme
• Store discount

By applying for this role you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.

Key Skills

Restaurant Experience, Fashion Retail, Hospitality Experience, Assistant Manager Experience, Basic Math, Management Experience, Math, Business Management, Leadership Experience, Supervising Experience, Restaurant Management, Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 27500 - 27500