Assistant Technical Services Manager - FMCG

FMCG TALENT Ltd; Norwich; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

FMCG TALENT Ltd is seeking an Assistant Technical Services Manager for a long-established European food group in the UK. The role influences the technical department, writes specifications, manages portal processes and HACCP/BRC compliance.

Based near South of Norwich with some home working flexibility, the ideal candidate has 2-3 years in technical/quality/compliance in B2B food manufacturing or retailers and is ready to progress to broader senior responsibilities.

Qualifications

• Experience writing detailed food specifications for B2B environments.
• Hands-on portal administration for customer portals.
• Knowledge of HACCP and BRC systems (level 3 preferred).
• Experience with audits for major customers and regulatory affairs.
• Ability to work in a small team and adapt to change.

Responsibilities

• Manage and write detailed food specifications.
• Oversee customer portal administration processes.
• Conduct or support customer-led factory audits.
• Maintain HACCP and BRC procedures and processes.
• Prepare to step into departmental management within the UK senior leadership team.

Skills

Specification writing

Portal administration

HACCP management

BRC audits

Cross-functional collaboration

Education

Food science HNC or degree

Job description

ASSISTANT TECHNICAL SERVICES MANAGER - FMCG

South of Norwich, with some home working flexibility

Competitive basic plus bonus & range of benefits

The Company

Our client is a highly successful 100+ year European food group, producing market-leading ingredients sold across Grocery Retail, Foodservice and to Food Manufacturers. As a family business, they’ve grown into a global leader through continuous investment in agriculture, innovation, and a passion for delivering great-tasting products.

Recognised as a Great Place to Work™ this purpose-driven organisation is built on strong values, sustainability, and care - for people, the planet, and the food we enjoy.

This is an exciting opportunity to join a company where tradition meets innovation, and where your contribution can truly make a difference. As part of their continued investment for growth in the UK market, they are now looking to further strengthen their technical team resources with the appointment of an Assistant Technical Services Manager.

The Role

Reporting to the Technical Manager this new position will have a major influence on the smooth running of the technical department team, working cross functionally with both internal key stakeholders in the UK, France and Spain as well key B2B food manufacturing, grocery retail and foodservice customer facing contacts.

Key responsibilities will include both managing and hands-on writing product specifications and portal management, customer-led factory audits plus working as part of the team managing HACCP and BRC system procedures and processes, all focused on delivering the departmental objectives and KPIs.

Additionally, in the future the role will assume technical departmental management responsibilities in the absence of the Technical Manager, so operating within the UK senior leadership team environment.

About You

Ideally educated with a food science HNC or degree, you have c2-3 years technical, quality or food compliance experience working in B2B food manufacturing or a food retailer and are now looking to step up your career to a broader-based technical role in a growing and highly collaborative teamworking business.

To be considered for this position, you will require hands-on experience of writing detailed food specifications and managing any major customer portal administration processes, either supporting or conducting customer-led factory audits, plus a clear understanding of modern HACCP management system processes - ideally to level 3, plus an appreciation of BRC audit management and processes.

Additionally, you will have developed your broader technical knowledge to include audit and certification management, understanding the detailed demands of major customers, product governance & regulatory affairs, systems & data management and operational/commercial support.

You are an outgoing, friendly 'people' person who really enjoys working as part of a small team. You are professional, adaptive to change and new ideas, proactive and work to high standards with strong personal integrity and values. Above all, you have the drive and determination to deliver in this important role with the potential and ambition to progress into a more senior role in the future.

Closing Date for applications: 25 October 2026