Assistant Store Manager- Westfield White City (Temporary)

Claires Inc.; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand in London is looking for a Sales Leader to drive store performance while delivering an outstanding customer experience. The ideal candidate will have a passion for sales and fashion, along with previous retail management experience. Responsibilities include increasing sales through customer engagement, providing expert piercing services, and maintaining store operations. This full-time position offers benefits along with opportunities for advancement.

Benefits

Medical benefits

Generous employee discount

Opportunities for advancement

Qualifications

• At least one year of retail management experience preferred.
• Willingness to become a trained piercing specialist.
• Ability to stand during scheduled shifts and lift 11-35 kg.

Responsibilities

• Take ownership of store sales and deliver outstanding customer experience.
• Provide personalized styling advice and enhance shopping journeys.
• Ensure smooth store operations and maintain inventory accuracy.

Skills

Sales-driven mindset

Customer-centric approach

Strong communication skills

Ability to work independently

Passion for fashion

Education

High School Diploma or Equivalent

Tools

POS System

Job description

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You’ll be at the forefront of driving store performance.
• Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add‑ons, and enhance their shopping journey.
• Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
• Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well‑merchandised and visually appealing to drive foot traffic.
• Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top‑notch customer service.
• Trend‑Driven Brand Representation: Showcase Claire’s products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

Application Process

Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed, the process will involve a face‑to‑face interview in one of our stores. This will give you the opportunity to showcase your passion for customer service, teamwork, and self‑expression, while also giving us a chance to get to know you better.

At Claire’s, we’re all about self‑expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast‑paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you.

Qualifications

• Sales‑Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.
• Customer‑Centric Approach: You’re passionate about providing exceptional service and creating memorable shopping experiences.
• Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
• Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
• Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.
• Ability to Work Independently: You’re self‑motivated, organized, and can take charge when needed.
• Proficiency in POS System: You can conduct transactions and manage sales efficiently.
• High School Diploma or Equivalent; at least one year of overall retail experience.
• Physical Requirements: Must stand during scheduled shifts and maneuver 11‑35 kg (25‑75 lb); able to bend, stoop, reach, and climb ladders or step stools to assist customers.
• Passion for Fashion: Stay up to date with the latest trends to enhance customer experience and drive sales.
• Strong Verbal and Written Communication: Effectively interact with customers, employees, and management.
• Mathematics Skills: Essential for inventory management, sales analysis, and cash handling.
• Positive Attitude, Team Player, Willingness to Learn: Driven, energized by interacting with customers, and supportive of values of teamwork, compassion, integrity, customer delight, diversity, and self‑expression.

Benefits

• Full‑time employees eligible for benefits: Medical, Dental, Vision, Employee Assistance Program, Life Insurance.
• Generous employee discount on Claire’s products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.