Assistant Store Manager - Taunton (32 - 40 hours)

Rituals; Taunton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail brand is seeking an Assistant Store Manager for their new store in Taunton, England. This role focuses on motivating the team and ensuring excellent customer service while supporting the Store Manager. Ideal candidates will have prior experience in retail or hospitality and possess strong people management skills. Competitive compensation and a dynamic work environment are offered.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Ability to encourage others and reach store goals.

Responsibilities

• Motivate the team and ensure a meaningful shopping experience.
• Support the Store Manager and take charge when necessary.
• Drive store performance through excellent customer service.

Skills

People management skills

Communication

Motivation

Coaching

Problem-solving skills

Job description

Overview

This position is for our brand new store opening in Taunton, Somerset!

Address: FORE STREET, TAUNTON, TA1 1HX

Responsibilities

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.