Assistant Store Manager – Optics & Patient Care Leader

Boots Opticians; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading optical retailer in Leicester is seeking an Assistant Manager to lead a team and enhance customer experiences. The role encompasses various tasks from customer service to clinical operations, focusing on team management and performance development. Candidates should have experience in customer-facing roles and an eagerness to learn. The position also offers opportunities for professional growth through extensive training programs. This position promises a rewarding career path in optics and a supportive working environment.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme including holiday buying

Access to free, 24/7 counseling through Employee Assistance Programme

Qualifications

• Experience working in a customer facing role is essential.
• Desire to learn and developed skills is important.
• Experience leading or coaching a team is required.

Responsibilities

• Lead and inspire your team to deliver an exemplary customer journey.
• Manage a team with varying experience and knowledge.
• Complete management tasks such as rota creation and performance management.

Skills

Customer service experience

Team leadership

Desire to learn

Job description

A leading optical retailer in Leicester is seeking an Assistant Manager to lead a team and enhance customer experiences. The role encompasses various tasks from customer service to clinical operations, focusing on team management and performance development. Candidates should have experience in customer-facing roles and an eagerness to learn. The position also offers opportunities for professional growth through extensive training programs. This position promises a rewarding career path in optics and a supportive working environment.