Assistant Store Manager - Nottingham (40 hours - 12 month FTC)

Rituals; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail brand in Nottingham seeks an Assistant Store Manager to motivate the team and enhance customer experiences. Responsibilities include supporting the Store Manager, driving store performance, and engaging the team towards achieving sales goals. Ideal candidates will have prior retail or hospitality experience, strong people management skills, and a passion for customer satisfaction. The role concludes at the end of January 2027.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.

Responsibilities

• Motivate your team and provide excellent customer service.
• Support the Store Manager with recruitment and training.
• Drive store performance and efficient operations.

Skills

People management skills

Communication

Motivation

Coaching

Problem-solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

The role will finish at the end of January 2027.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.