Assistant Store Manager - New Store Opening

The White Company; Horsham St. Faith; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail brand is seeking an Assistant Store Manager in Horsham to support the manager in operational activities and drive sales. Ideal candidates should demonstrate strong leadership skills and a passion for customer service. The role includes staff development and managing budgets. Perks include a product discount and various benefits.

Benefits

50% discount on products

25 days holiday

Volunteer Day

Discretionary bonus scheme

Pension scheme

Private Medical Insurance

Life assurance plan

Social events

Qualifications

• Proven track record of maximising sales and profitability in a retail environment.
• Experience in coaching and developing a team.

Responsibilities

• Assist Store Manager in achieving budget sales and controlling costs.
• Manage customer experience as part of the multi-channel strategy.
• Motivate staff to achieve high levels of customer service.

Skills

Sales maximisation

Leadership

Team development

Customer service

Job description

Our Role

Be part of something exciting - we're opening a BRAND NEW STORE in the beautiful town of Horsham in February 2026!

As an Assistant Store Manager you will be supporting the Store Manager with all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for.

You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.

What you'll be doing

• Maximise contribution by helping to achieve budget sales and controlling costs.
• Assist Store Manager in managing store costs without jeopardising stores objectives.
• Assist with training, development and motivation of staff in order to achieve highest possible levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

Please read through the attached Job Description for more detail.

What we offer you

• 50% discount on our products,
• 25 days holiday rising to 28 during service,
• A Volunteer Day with a charity of your choice,
• In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
• Perk Place Benefits Platform- offering a variety of discounts across wellbeing and lifestyle,
• Automatic enrolment into the Group Personal Pension scheme,
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing,
• Private Medical Insurance,
• Following successful probationary completion, you'll be covered by our life assurance plan,
• Social - Christmas party/social events throughout the year

Our Equality, Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.