Assistant Store Manager - Manchester Trafford (40 hours)

RITUALS COSMETICS UK LIMITED; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading cosmetics retailer is seeking an Assistant Store Manager in Manchester to motivate the team and enhance customer experiences. This role involves supporting the Store Manager in team recruitment, coaching, and daily operations. Ideal candidates have retail or hospitality experience and strong people management skills. Competitive bonus scheme and employee discounts offered.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in coaching and inspiring team members.
• Ability to drive behavioral change in others.

Responsibilities

• Motivate your team and deliver a meaningful shopping experience for customers.
• Act as second-in-command and fill in for the Store Manager as needed.
• Support the Store Manager in creating a culture of trust and positive feedback.
• Coach team members to increase engagement and help them reach their full potential.
• Assist with day-to-day business activities.

Skills

People management skills

Decision making skills

Problem-solving skills

Communication skills

Motivation and coaching

Job description

Overview

Share your talents: As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities.

Bring all of you: High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

Responsibilities

• Motivate your team and deliver a meaningful shopping experience for customers.
• Act as second-in-command, ready to fill in for the Store Manager and take charge when necessary.
• Support the Store Manager in creating a culture of trust based on positive and constructive feedback.
• Assist in recruiting, hiring and retaining a diverse and talented store team.
• Coach team members to increase engagement and help them reach their full potential.
• Serve as the Store Manager’s right hand by assisting with day-to-day business activities.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits of working at Rituals

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events