Assistant Store Manager - Maidstone (32 - 40 hours)

RITUALS COSMETICS UK LIMITED; Maidstone; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading cosmetics retailer is seeking an Assistant Store Manager for their new store in Maidstone. The successful candidate will motivate the team, ensure excellent customer service, and support the Store Manager in operational tasks. Ideal applicants will have prior experience in a retail or hospitality management role, strong people management skills, and a passion for achieving sales goals.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Ability to motivate and inspire a team.
• Experience in sharing knowledge to drive behavioural change.

Responsibilities

• Motivate team and ensure excellent customer service.
• Support Store Manager in day-to-day activities.
• Help create a culture of trust and constructive feedback.

Skills

People management skills

Decision making skills

Problem-solving skills

Communication

Coaching

Job description

This position is for our brand new store opening in Maidstone, Kent

Address: FREMLIN WALK, MAIDSTONE

Share your talents:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits of working at Rituals:

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events