Assistant Store Manager - Luxury Brand Retail

Calvin Klein; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

Calvin Klein operates at PVH and seeks an Assistant Store Manager for the O2 Outlet. The role focuses on leading store teams to deliver outstanding customer experiences, driving sales, and maintaining brand visuals across the floor and back room.

You will collaborate with managers to maximize opportunities, coach staff, and ensure consistent high standards in service and presentation. The candidate will motivate teams, manage performance, and help deliver the store's annual objectives in a

Qualifications

• Previous supervisory or specialist role within a premium or luxury brand.
• Previous people management experience and ability to resolve conflict.
• Effective communication with ability to cultivate belonging.
• Collaborative mindset to win and celebrate team contributions.
• Courageous in giving feedback to promote positive change.
• Able to adapt quickly and work with pace on the shop floor.

Responsibilities

• Lead store teams to generate sales and profit while delivering exceptional customer experiences.
• Identify opportunities to grow the business and improve performance with cross‑functional collaboration.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work with VM to ensure clear communication between VM and store teams.
• Partner with Store Manager to build bench strength for key positions and succession planning.
• Communicate sales goals and provide guidance to staff to achieve targets; monitor results.

Skills

People management

Customer service

Communication

Sales leadership

Adaptability

Team motivation

Job description

Calvin Klein operates at PVH and seeks an Assistant Store Manager for the O2 Outlet. The role focuses on leading store teams to deliver outstanding customer experiences, driving sales, and maintaining brand visuals across the floor and back room.

You will collaborate with managers to maximize opportunities, coach staff, and ensure consistent high standards in service and presentation. The candidate will motivate teams, manage performance, and help deliver the store's annual objectives in a