Assistant Store Manager – Home & Fashion: Lead & Impact

British Heart Foundation; Hitchin; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charitable organization is seeking an Assistant Store Manager for their home and fashion store. This role involves supporting daily operations, leading staff, and ensuring excellent customer service. Ideal candidates will have a background in customer-facing roles and supervisory experience. The position offers generous benefits like 38 days of leave, health support, and internal progression opportunities, making it a rewarding career choice for those passionate about community impact.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

25% staff discount

Health cash plan

Access to a Virtual GP

Pension with employer contribution

Cycle to work scheme

Gym membership discounts

Qualifications

• Experience in a customer facing role is essential.
• Supervisory experience is a must for this position.
• Commercially driven with an inclusive approach.

Responsibilities

• Support the General Manager in day-to-day store operations.
• Lead and support staff and volunteers in delivering customer service.
• Achieve sales targets and maintain visual merchandising standards.

Skills

Customer facing experience

Supervisory experience

Commercially driven

Inclusive team development

Exceptional customer service

Results driven

Job description

A charitable organization is seeking an Assistant Store Manager for their home and fashion store. This role involves supporting daily operations, leading staff, and ensuring excellent customer service. Ideal candidates will have a background in customer-facing roles and supervisory experience. The position offers generous benefits like 38 days of leave, health support, and internal progression opportunities, making it a rewarding career choice for those passionate about community impact.