Assistant Store Manager (Gretna) — Luxury Fashion & Growth

Crew Clothing Company; Gretna; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing Company is seeking an Assistant Manager for our Gretna store to support the store manager in driving sales, KPIs and customer experience. You will lead the team, recruit, train, schedule and maintain visual standards to reflect our timeless British style.

With a focus on delivering excellent service, you will promote multichannel options, handle transactions with care and contribute to a welcoming, premium shopping environment for every customer.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.
• Good IT skills.
• Experience of working in a luxury fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service

Good communication

Retail industry experience

Job description

Crew Clothing Company is seeking an Assistant Manager for our Gretna store to support the store manager in driving sales, KPIs and customer experience. You will lead the team, recruit, train, schedule and maintain visual standards to reflect our timeless British style.

With a focus on delivering excellent service, you will promote multichannel options, handle transactions with care and contribute to a welcoming, premium shopping environment for every customer.