Assistant Store Manager - Gloucester Outlet (N104319)

NEXT Retail Ltd.; Gloucester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading retail company in Gloucester seeks an Assistant Store Manager. You will support the Store Manager, create a customer-focused atmosphere, and lead a high-performing team. Ideal candidates will demonstrate strong leadership, problem-solving skills, and the ability to thrive in a fast-paced environment. Passion for customer service is essential.

Qualifications

• Experience in leading and coaching a high-performing team.
• Ability to create a fantastic shopping experience.
• Excellent communication skills at all levels.

Responsibilities

• Support the Store Manager and step up when needed.
• Create an atmosphere focused on customer service and performance.
• Demonstrate hands-on approach in operational activities.

Skills

Customer service

Team leadership

Commercial awareness

Problem solving

Multitasking

Job description

To be a successful Assistant Store Manager you will:

• Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed
• Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
• Demonstrate a hands‑on approach for all operational and commercial activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs
  You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward
• Experienced in leading and coaching a high performing team and effectively dealing with people issues
• An effective multi‑tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.