Assistant Store Manager - Full Time - Sweaty Betty

WOLVERINE; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

A global footwear company is seeking an Assistant Manager to help drive store operations and sales. The ideal candidate will be passionate about customer service and able to motivate a team. With responsibilities including stock management and maintaining a positive atmosphere, this role offers opportunities for personal and professional growth. A flexible schedule is required, and candidates should enjoy working in a fast-paced retail environment.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday (pro-rated if part-time)

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust - advice & support tool

Dedicated budget to attend fitness classes

Health Cash Plan benefit

Enhanced Family Leave policy

Qualifications

• Leadership or supervisory experience is preferred but not essential.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Self-starter and ambitious - motivated to achieve and exceed store targets.

Responsibilities

• Motivate and engage the team to bring to life the brand values daily.
• Deliver outstanding service to all customers.
• Assist in driving sales and maintaining standards.

Skills

Previous experience working in a fast-paced, customer-facing environment

Flexible and adaptable

Passion for brands and brand lifestyles

Ability to work under pressure

Job description

Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands that comprise the portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's mission is to empower, engage and inspire our consumers every step of the way.

As an Assistant Manager, you are on hand to resolve issues and bring fresh ideas. You are loyal and passionate about customers and your team. Partnering with your manager provides opportunities to grow within the company. This role supports the Store Manager in managing the store\'s operations, driving sales alongside KPIs, and leading a cohesive team of motivated employees who deliver memorable experiences for our customers.

Responsibilities

• Be a role model - motivate and engage your team to bring to life the brand values daily, promoting an inclusive and positive working atmosphere that celebrates success.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
• Communicate efficiently on the floor and behind the scenes. Develop and maintain relationships across the business, with customers and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership over stock management and executing visual merchandising guidelines, contributing toward and delivering on store KPIs.
• Educate your team as the product expert and knowledgeable trainer, and advise customers.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store including opening and closing, cash handling, stock control, merchandising and maintaining a clean, well-presented store at all times.
• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Maintain compliance with company policies including health and safety regulations.

Knowledge, Skills, and Abilities

• Previous experience working in a fast-paced, customer-facing environment
• Experience in a customer-facing role. Leadership or supervisory experience is preferred but not essential
• Flexible and adaptable; comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles
• Self-starter and ambitious - motivated to achieve and exceed store targets
• Ability to work under pressure and manage multiple tasks

Working Conditions

• Retail environment

Extras

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (probation passed)
• Enhanced Family Leave policy

DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make lasting changes. We care about our people, our community and world.

We stand up for what we believe in and give our people a platform to use their voice. This involves listening and learning from what they have to say, focusing on learning, development, and progression across the business. We are committed to equal employment opportunities and to considering all applicants in our job advertising. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self.

We are on a journey and strive to be part of the solution. It may be challenging, but we are committed to working across our business with our DEI committees to be champions, allies, and inclusive, always.