Assistant Store Manager - Fort

Chisholm Hunter; Glasgow; On-site; GBP 125,000 - 150,000; Full time

Job summary

A luxury jewellery retailer in Glasgow is seeking a Retail Manager to lead a dynamic team in delivering exceptional service. You'll have a chance to develop your career within a family-owned business that values growth. Candidates should have prior retail or management experience in luxury goods, with a passion for jewellery and strong sales skills. This position offers a competitive salary and a generous bonus package.

Benefits

29 days annual leave

Life Assurance

Generous staff discount

Qualifications

• Previous retail sales/management experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals.
• Strong sales acumen and a track record of meeting or exceeding targets.

Responsibilities

• Manage people through coaching and development.
• Ensure client needs are exceeded through process adherence.
• Support team sales and role model strong selling techniques.

Skills

Retail sales/management experience

Knowledge of jewellery and gemstones

Excellent interpersonal skills

Sales acumen

Flexibility with working hours

Education

JET qualification

Job description

Overview

Starting Salary: £28,000 (depending on experience)

Location: Glasgow - Fort

Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.

At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

What’s in it for you

We offer the opportunity to:

• Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
• Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
• Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
• Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
• Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package

Your role

We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.

• People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success
• Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded
• Sales Excellence – support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.

Qualifications & Experience

• Previous retail sales/management experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong sales acumen and a track record of meeting or exceeding targets.
• Flexibility with regards to working hours

If you're ready to embark on a dazzling career journey in the world of jewellery, we invite you to apply today! Join us and be part of a team that brings sparkle to people's lives.

Other information

What’s in it for you

• 29 days annual leave
• Life Assurance
• Competitive salary
• Generous staff discount for you and your friends and family across Chisholm Hunter