Assistant Store Manager - Fenwicks Kingston

HUGO BOSS UK Limited; Kingston upon Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer is seeking an Assistant Store Manager in Kingston. The ideal candidate will support the Store Manager in daily operations while inspiring team members to achieve performance targets and deliver exceptional customer service. Previous retail management experience is essential, along with strong communication skills and a customer-centric attitude. Attractive salary and benefits offered.

Benefits

Competitive salary

Commission

Tailored training and development

Dynamic work culture

Qualifications

• Previous experience in a similar management role within fashion retail.
• Passionate about leading and training team members.
• Ability to adapt to business needs.

Responsibilities

• Manage all store areas and team members in the absence of the Store Manager.
• Support the recruitment process and performance measurement.
• Drive team performance to meet location's targets.
• Maintain a customer-centric approach.
• Ensure compliance with procedures and policies.
• Share market insights with the retail team.

Skills

Team leadership

Customer service focus

Adaptability

Commercial acumen

Excellent communication

Networking skills

Job description

Assistant Store Manager – Fenwicks, Kingston

Our vision is to establish HUGO BOSS as the leading premium tech‑driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion and we change fashion! You have the opportunity to contribute your personality, ideas and creativity – because only when we break new ground together can we create something unique. Become part of our team of more than 19,000 employees worldwide and shape your future at HUGO BOSS.

What you can expect

In your role as an Assistant Store Manager, you act as an inspirational role model and support the Store Manager to monitor and manage all store areas and team members in the KPI achievement with a tireless drive to deliver excellent customer service.

Responsibilities

• Full responsibility of all store areas and team members in the absence of the Store Manager and any operational tasks connected with this.
• Support the Store Manager in the recruiting process, staff planning and performance measurement.
• Responsible for driving the team to achieve the location's performance targets and KPIs.
• Implement and maintain a customer‑centric mindset to build a loyal customer base.
• Drive the use of all available tools and ensure procedures are executed and policies followed.
• Build and maintain awareness of our competitors and local markets by sharing relevant findings with your Area Manager and retail team.

Qualifications

• Previous experience in a similar management role within a fashion and lifestyle retail environment.
• Passionate about leading, motivating and training team members through active supervision.
• Ability to be flexible and adaptable to the needs of the business.
• Demonstrated strong commercial acumen and brand knowledge.
• Willingness to constantly learn & develop.
• Excellent communication skills at all levels, both written and verbal.
• Experience in networking & building relationships.

Benefits

• Competitive salary, commission and attractive benefits.
• Global career path for specialists and leadership.
• Tailored training and development opportunities.
• International and inspirational working environment with a dynamic work culture.

We are a global company with employees representing the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity and believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.