Assistant Store Manager - Cotswolds Designer Outlet (40 hours)

Rituals; Tewkesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Tewkesbury is looking for an Assistant Store Manager to motivate the team and enhance customer shopping experiences. You will be second-in-command, supporting in day-to-day operations and contributing to a positive store culture. The ideal candidate will have prior experience in a similar role and strong people management skills.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Ability to encourage others and achieve customer satisfaction and sales.
• Inspiring and performance oriented.

Responsibilities

• Motivate the team and provide a meaningful shopping experience.
• Act as second-in-command for the Store Manager.
• Recruit, hire, and retain a diverse team.

Skills

People management skills

Communication

Motivation

Coaching

Problem-solving

Job description

Overview

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.