Assistant Store Manager (Clincl)

Boots UK; Warrington; On-site; GBP 22,000 - 28,000; Full time

Job summary

Boots Opticians in Warrington is looking for an Assistant Manager to lead a diverse team and partner with the Store Manager to drive store performance and the customer journey.

You will be involved in customer service, store operations and clinical activities such as patient pre-screening and dispensing, with opportunities to develop your leadership and clinical knowledge through Boots’ training programmes.

Qualifications

• GOC registered.
• Experience working in a customer facing role.
• Desire to learn.
• Led or coached a team.

Responsibilities

• Lead and inspire the team to deliver an exemplary customer journey.
• Collaborate with the Store Manager to deliver commercial plans.
• Oversee customer service, store operations and clinical activities including pre-screening, dispensing and accuracy checks.
• Manage rota creation, return to work reviews and performance management.

Skills

GOC registered

Customer service experience

Team leadership

Desire to learn

Job description

About The Role

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.

What You’ll Need To Have

• These are the essential skills or experience needed to succeed in this role.
• GOC Registered
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criterion.

• Experience working in a clinical environment

Our Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians?

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.

What's next?

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.