Assistant Store Manager (Clincl)

Boots Opticians; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known optical retailer in Edinburgh is seeking an Assistant Manager to lead and inspire the team, ensuring an exemplary customer journey. The role involves managing customer service, store operations, and clinical activities such as patient pre-screening. Ideal candidates will be GOC Registered and possess experience in a customer-facing role. Opportunities for professional development are provided, alongside a supportive environment.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• GOC registration is mandatory for this role.
• Experience in a customer-facing role is required.
• Ability to lead or coach a team is essential.

Responsibilities

• Lead and inspire the team to deliver excellent customer service.
• Manage team operations and provide training opportunities.
• Handle clinical activities like patient pre-screening and dispensing.

Skills

GOC Registered

Experience working in a customer facing role

Desire to learn

Led or coached a team

Job description

About the role

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager to create and deliver the commercial plan to help the business grow and change for the better.

Working across the whole store, your days will be full of variety. You will be involved in customer service, store operations, and the clinical activities which include patient pre-screening, dispensing, accuracy checks and more.

You will manage a team with a variety of experience and clinical knowledge, providing opportunities to develop their knowledge, skills and future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading Step into Optics training programme to develop your clinical knowledge, with leadership training programmes also available to help you grow your career at Boots Opticians.

What you’ll need to have

• GOC Registered
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team

It would be great if you also have

• Experience working in a clinical environment

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Why Boots Opticians?

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What’s next?

Thank you for reading about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will arrange an interview with the hiring manager.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Pre-employment checks

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS, PVG or an Access NI Check.