Assistant Store Manager (Clincl)

Boots; City of Edinburgh; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading optical retailer in Scotland seeks an Assistant Manager to inspire and lead a team, ensuring excellent customer service while managing store operations. The role includes leadership training, team development, and a commitment to an inclusive workplace. Candidates should be GOC Registered with experience in customer-facing roles.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme including gym discounts

24/7 counselling and support service

Qualifications

• GOC Registered professional.
• Experience in customer service roles required.
• Leadership or coaching experience is essential.

Responsibilities

• Lead and inspire the team to ensure an exemplary customer journey.
• Work closely with the Store Manager to execute the commercial plan.
• Manage team dynamics and facilitate their professional development.

Skills

GOC Registered

Experience working in a customer facing role

Desire to learn

Led or coached a team

Job description

Overview

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety, including customer service, store operations and clinical activities such as patient pre-screening, dispensing, accuracy checks and more. You will manage a team with varying experience and clinical knowledge, providing opportunities to develop their knowledge, skills and future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. Support is provided for the industry leading Step into Optics training programme to develop clinical knowledge, along with leadership training programmes to help you grow a career at Boots Opticians.

What you’ll need to have

• GOC Registered
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team

It would be great if you also have

These are desirable skills or experience and are not essential, so applications from candidates who don’t match this additional criterion are welcome.

• Experience working in a clinical environment

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you — find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians?

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What’s next?

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.