Assistant Store Manager, Bullring Birmingham

Michael Kors; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion retailer in Birmingham is seeking an experienced Assistant Store Manager to lead the store team and drive sales. Responsibilities include coaching staff, managing inventory, and ensuring exceptional customer service. Ideal candidates should have proven retail management experience, strong leadership skills, and proficiency in retail KPIs. This role offers a competitive salary and other benefits such as employee discounts and wellbeing programs.

Benefits

Competitive compensation package

Employee discount across brand

Clothing allotment

Employee wellbeing programme

Qualifications

• Proven experience in a fast-paced retail environment.
• Ability to work under pressure and lead a team.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and coach the store team to meet performance goals.
• Analyze sales reports and develop action plans.
• Manage inventory control and ensure communication platforms are used effectively.

Skills

Retail and management experience

Technology proficiency

Leadership and team collaboration

Organizational skills

Knowledge of Retail KPIs

Fluent English

Tools

Microsoft Office

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

—

ASSISTANT STORE MANAGER

I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs."

- Michael Kors -

Overview

Who You Are:

Who You Are

Leading with responsibility for all aspects of the management of the store, the Assistant Store Manager is co-responsible for building and leading a team that is dedicated to driving the business. The Assistant Store Manager is also co-responsible for meeting all operational budgets and developing and maintaining a proactive business plan in collaboration with the Management Team. Our ASM will have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy, and optimism.

What You’ll Do

• People: Inspire, lead and coach the store team to create a culture of performance delivery and accountability. Support recruitment of top talent, training and developing staff to build a team of true MK Ambassadors.
• Sales and Service: Meet and exceed sales goals holding self and team accountable for the results, maintain floor presence and lead by example. Analyze reports and develop action plans to ensure expectations are met or exceeded. Proactively manage client database and utilize information to increase sales. Ensure additional revenue through local customer events in collaboration with management team. Ensure MK Ambassadors maintain client communication through utilizing all available clienteling apps.
• Operations: Ensure integrity of Inventory Control through bi-annual inventories. Ensure all the Company Communication Platforms are used effectively, and relevant actions taken.

What You’ll Need to Have

• Relevant proven retail and management experience with a fast-paced retailer
• Able to work and to collaborate as a charismatic and inspirational leader
• Technology proficiency, knowledge and use of leveraging technology to drive sales and customer experience.
• Able to work under pressure and to thrive in a fast-paced, challenging environment
• Excellent organizational, interpersonal and follow-up skills with attention to detail and accuracy
• Proficiency in Retail KPIs and Microsoft Office
• Fluent English

What We Offer

• Competitive compensation package
• Employee discount across brand.
• Clothing allotment
• Employee Wellbeing programme

—

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V