Assistant Store Manager, Belfast Store

Liverpool FC; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent sports organization in Belfast is seeking an Assistant Store Manager to oversee store operations and lead the team towards achieving performance targets. The ideal candidate will have proven leadership skills, a strong understanding of retail KPIs, and a customer-focused approach. If you're passionate about creating an excellent shopping experience and working in a dynamic environment, we encourage you to apply.

Qualifications

• Experience in a managerial/supervisory position within a retail store setting.
• Experience motivating and coaching staff.
• Ability to provide direction and drive performance.

Responsibilities

• Open and close the store, ensuring security and financial accuracy.
• Manage store and staff performance with the Store Manager.
• Deliver refresher training to the existing team.

Skills

Team leadership

KPI management

Customer focus

Analytical skills

Fast-paced decision making

Job description

We are looking for an individual with proven team leadership experience in a retail environment to join our Belfast Store as an Assistant Store Manager

In this hands‑on role you will be responsible for running the store and driving the team’s performance to ensure excellent customer service is delivered and all targets are met.

What will you be doing?

• Open and close the store, carry out till counts, investigate, resolve, and if necessary, action or escalated any till losses or discrepancies.
• Cashing up, safe counts, banking and manage Securicor collections.
• Manage the shopfloor and back‑office areas, including queues, customer issues, stock availability issues and printing issues.
• Ensure all deliveries are received and processed in the most efficient manner and the shopfloor is commercially merchandised.
• Provide the store team with direction and guidance to complete daily tasks and achieve targets.
• In conjunction with the Store Manager, manage the store team’s performance daily and manage any store and/or staff issues to successful conclusion.
• Support the Store Manager to ensure the store is effectively resourced to meet the needs of the store and customer base at key trading times, including planning rotas and recruiting employees.
• Make decisions that will generate sales and enhance store profitability.
• Complete all paperwork and store actions to deliver consistent results above the retail benchmark for Store Compliance Audits.
• Deliver refresher training to the existing store team whilst supporting the induction and training of new store team members.
• Coordinate shopfloor moves and any promotional activities and product launches (e.g., kit launch and match‑day responsibilities).
• Oversee the transfer of stock to other stores or the Distribution Centre, ensuring all paperwork is completed and the stock is tracked.
• Oversee the completion of stock counts and stock takes.
• Undertake all tasks in accordance with our retail standards and participate in regular meetings and training.

Who are we looking for?

• Experience of working in a managerial/supervisory position within a retail store setting.
• Excellent team leadership skills with experience of motivating, coaching and supervising staff and the ability to provide direction and drive performance.
• Strong understanding and experience working with KPIs.
• Customer‑focused and commercially aware; knowledge of retail store and operations with a track record of achieving targets and meeting KPI’s.
• Strong product knowledge and an understanding of what makes an excellent shopping experience for the customer.
• Excellent numerical and analytical skills with the ability to solve problems quickly and effectively.
• Attention to detail and confidence working in a fast‑paced environment, both as part of a team and independently.
• Ability to make operational decisions and work flexible hours.

Why should you apply?

This is a full‑time permanent contract, working 40 hours per week on a 5‑day basis. Your main base will be our Belfast Store.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Equality, Diversity and Inclusion

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch.

We take our responsibilities in this area seriously and, through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

Contact Details

Tel: [phone]

Contact: Laura Hall

Email: [e-mail]

Reference

VP911783C4.567