Assistant Store Manager - Ashford Designer Outlet (40 hours)

RITUALS COSMETICS UK LIMITED; South Willesborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading cosmetics company is looking for an Assistant Store Manager to motivate the team and ensure excellent customer experiences. The role involves supporting the Store Manager, managing daily operations, and maintaining a positive culture within the team. Candidates should have prior experience at the Assistant Store Manager level, strong people management skills, and the ability to inspire and engage team members. This position offers training, development, and a competitive bonus scheme.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives and EAP

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level in retail or hospitality.
• Proven ability to encourage and motivate a team.
• Experience in coaching and developing team members.

Responsibilities

• Motivate your team for an excellent customer experience.
• Support your Store Manager in day-to-day business activities.
• Recruit, hire, and retain a talented store team.

Skills

People management skills

Communication

Motivation

Decision making

Problem-solving

Job description

Share your talents:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits of working at Rituals:

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events