Assistant Store Manager

Adecco; Welwyn Garden City; On-site; GBP 37,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking an Assistant Store Manager in Welwyn Garden City. The role involves supporting the Store Manager, leading a team, and ensuring operational efficiency. Candidates should have strong management skills and a commitment to excellent customer service. Flexible working hours and a competitive salary are offered.

Benefits

Competitive salary with London allowance

25 days annual leave plus bank holidays

Paid breaks

Company sick pay scheme

Pension scheme

Career progression opportunities

Qualifications

• Proven experience in managing and developing teams in a fast‑paced environment.
• Strong leadership and time‑management skills.
• Ability to work flexibly including evenings and weekends.
• Committed to delivering excellent customer service.
• Resilient, hands‑on, and results‑driven.

Responsibilities

• Support the Store Manager in day‑to‑day operations.
• Lead, develop, and motivate a diverse team.
• Manage rotas, performance reviews, and staff development.
• Ensure operational efficiency and cost control.
• Maintain high standards of customer service.

Skills

Team management

Leadership

Time management

Customer service

Job description

Assistant Store Manager

Location: Welwyn Garden City.

Salary: £37,585 to £44,310 per annum (plus London allowance where applicable)

Contract Type: Permanent

Working Hours: 45 hours per week (flexible contracts of 32, 36, or 40 hours available, salary pro rata)

About the Role

As an Assistant Store Manager, you'll play a vital role in supporting the Store Manager in running a multi-million-pound retail operation. You'll lead by example, motivate your team, and ensure the store operates efficiently and delivers outstanding customer service. This is a hands‑on leadership role where you'll be involved in everything from managing stock and rotas to driving performance and stepping up in the Store Manager's absence.

Key Responsibilities

• Support the Store Manager in day‑to‑day operations including deliveries, ordering, and customer service.
• Lead, develop, and motivate a diverse team to achieve store targets.
• Manage rotas, performance reviews, and staff development.
• Ensure operational efficiency and cost control.
• Maintain high standards of customer service and store presentation.
• Step into the Store Manager role when required.

Person Specification

• Proven experience in managing and developing teams in a fast‑paced environment.
• Strong leadership and time‑management skills.
• Ability to work flexibly including evenings and weekends.
• Committed to delivering excellent customer service.
• Resilient, hands‑on, and results‑driven.
• Full UK driving licence (or commitment to obtain within 3 months of starting, excluding London/M25 areas).
• Right to work in the UK.

Benefits

• Competitive salary with London allowance where relevant.
• Flexible working contracts (32/36/40/45 hours).
• 25 days annual leave plus bank holidays.
• Paid breaks.
• Company sick pay scheme.
• Pension scheme.
• Maternity, paternity, and adoption leave (after 2 years).
• 24/7 wellness portal and MyBenefits platform.
• Clear career progression opportunities.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.