Assistant Store Manager

Dogs Trust Company Limited; Wells; On-site; GBP 19,000 - 25,000; Part time

Job summary

A well-known charity for animal welfare in Wells is seeking a part-time Assistant Store Manager. The role involves managing staff and stock to maximize shop performance and customer service. Applicants should have retail experience and a passion for community engagement. This position offers a salary of £19,600 (FTE £24,500) per year plus benefits.

Qualifications

• Retail experience is required for managing a team and maximizing store performance.
• Ability to inspire volunteers and deliver excellent customer service.
• Drive sales through commercial awareness.

Responsibilities

• Inspire a team of volunteers for excellent customer service.
• Maintain high shop presentation through merchandising.
• Maximise profits for the store.
• Represent the Dogs Trust brand and collaborate with rehoming centres.

Skills

Retail experience

Team motivation

Customer service

Commercial awareness

Job description

Assistant Store Manager

Application Deadline: 17 November 2025

Department: Retail

Employment Type: Permanent - Part Time

Location: Wells

Compensation: £19,600 (FTE £24,500) per year + benefits

Are you an experienced retailer looking for a great place to reach your full potential?

We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop in Wells. This role is part time working 30 hours per week.

What does this role do?

• inspire a team of volunteers to deliver excellent customer service,
• maintain high levels of shop presentation through effective merchandising,
• take personal ownership for the performance of the store, working to maximise profits where possible,
• be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand.

Could this be you?

To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness.

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.