Assistant Store Manager

Tapi Carpets & Floors Limited; United Kingdom; Remote; GBP 24,000 - 32,000; Full time

Job summary

Tapi Carpets & Floors Limited in the United Kingdom is seeking an energetic team member to support its Store Manager and help lead the store's day-to-day operation. This role focuses on delivering outstanding customer service, achieving sales targets, and motivating the team.

You will work with the store team to wow customers, train colleagues, handle difficult situations, and ensure the store presents well and promotional changes are implemented smoothly.

Responsibilities

• Work together with your store team to "wow" our customers at every turn.
• Deputise for the Store Manager across all Store operations.
• Assist in the management of the store including sales targets and team motivation.
• Support and train the team to succeed and deliver the "Tapi difference".
• Support the Store Manager to induct new Tapi colleagues.
• Drive sales to meet and exceed your personal sales targets.
• Deliver outstanding service to all customers - surpassing their expectations.
• Assist the Store Manager in the excellent appearance of the store and actively support promotional changes.
• Handle customer complaints in difficult situations.

Job description

Please note: Tapi will never ask candidates to provide personal documents or sensitive personal information by phone or email during the recruitment process. If you receive a request of this nature and are unsure whether it is genuine, please contact us directly.

We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business.

If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today.

Your Responsibilities

• Work together with your store team to "wow" our customers at every turn.
• Deputise for the Store Manager across all Store operations.
• Assist in the management of the store including sales targets and team motivation.
• Support and train the team to succeed and deliver the "Tapi difference".
• Support the Store Manager to induct new Tapi colleagues.
• Drive sales to meet and exceed your personal sales targets.
• Deliver outstanding service to all customers - surpassing their expectations.
• Assist the Store Manager in the excellent appearance of the store and actively support promotional changes.
• Handle customer complaints in difficult situations.
• Ensure